9 Zoom Video Conference Expertsare ready to help in seconds

By continuing you are agreeing to 6ya User Terms & Privacy Policy

Instant Help from Zoom Video Conference Experts

over the Phone or Video

Average Rating
3.83 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Average Rating
3.83 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Talk to a Expert
How 6ya Works
Select Talk Enjoy
Select your
category
Talk with
an expert
Enjoy your
products
What people are saying about 6ya Experts
helped Hugh R.
Understood. Asked the right questions. Gave straight answers.
5 of 5
Oct-29-2020
Understood. Asked the right questions. Gave straight answers.
helped Ramona D.
Very thorough, professional & pleasant t hruout- great customer service, thx!
5 of 5
Oct-28-2020
Very thorough, professional & pleasant t hruout- great customer service, thx!
helped Eileen F.
Issue resoled quickly and explained clearly.
5 of 5
Oct-24-2020
Issue resoled quickly and explained clearly.
helped Marilou M.
Antonio was most knowledgeable and used his resources to search for answers or procedures he was unsure of. He was quite pleasant to speak with and it was a pleasure to work with him.
5 of 5
Oct-15-2020
Antonio was most knowledgeable and used his resources to search for answers or procedures he was unsure of. He was quite pleasant to speak with and it was a pleasure to work with him.
helped Rosaline L.
Very nice manner and gave respectful reply.
5 of 5
Oct-07-2020
Very nice manner and gave respectful reply.

Contacting Zoom support or customer service

Zoom customer support and customer service can be contacted via phone, email, and chat. Like most companies, Zoom uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Zoom customer support agents receive basic training to support Zoom products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Zoom support agents have templated and scripted answers to common questions. If Zoom agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Zoom can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Zoom uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Zoom?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Zoom, 6YA Experts are independent contractors who do not have any access to Zoom customer information or purchases.

While 6YA Experts can provide effective help on any Zoom product or service, they do not have access to your Zoom account and can’t assist with billing, or any non technical issue you have with Zoom.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Zoom agents.

What is 6YA’s relationship with Zoom?

6YA and Zoom are not related. While 6YA Experts can provide help and support on most Zoom products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

9 Zoom Video Conference Experts are online
As Seen On
9 Zoom Video Conference Experts are online