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| Hold Time | Resolution | |
| 2 Hours | 20% | |
| 3 Hours | 18% | |
| 2 Hours | 15% | |
| 2 Hours | 15% | |
| 5 Days | 12% | |
| 3 Days | 10% |
@KatieBug081
we love being on hold with @Xfinity for a total of 6 hours over 2 nights (not counting the 2 hours 2 weeks ago) and still not having wifi. unable to connect to the hotspot with my login and no one can figure out why. no money refunded to account. this is my least favorite thing.
@KatieBug081
we love being on hold with @Xfinity for a total of 6 hours over 2 nights (not counting the 2 hours 2 weeks ago) and still not having wifi. unable to connect to the hotspot with my login and no one can figure out why. no money refunded to account. this is my least favorite thing.
| Hold Time | Resolution | |
| 2 Hours | 20% | |
| 3 Hours | 18% | |
| 2 Hours | 15% | |
| 2 Hours | 15% | |
| 5 Days | 12% | |
| 3 Days | 10% |
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