11 Xfinity TV Streaming & Entertainment Expertsare ready to help in seconds

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Instant Help from Xfinity TV Streaming & Entertainment Experts over the Phone or Video

Average Rating
3.88 of 5
Avoid costly repairs & resolve your issue over a short call.
All our Experts have professional repair experience & are based in the USA
Help in seconds - We never put you on hold or make you talk to computers.
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Average Rating
3.88 of 5
WHY USE 6YA?
Get Instant Help
Save hundreds of $$$
Available 24/7
Talk to a Expert
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What people are saying about 6ya Experts
helped Lisa M.
Richard was very helpful and patient and resolved my concerns.
5 of 5
Apr-30-2021
Richard was very helpful and patient and resolved my concerns.
helped Martina J.
Thank you so much for your generosity and patience.
5 of 5
Apr-14-2021
Thank you so much for your generosity and patience.
helped Camille P.
very helpful solve the situation talk to her anytime thank you so much Miss Laura
5 of 5
Apr-09-2021
very helpful solve the situation talk to her anytime thank you so much Miss Laura
helped Shirley B.
Curtis was knowledgeable about all aspects of HULU! I am so glad he was my customer service representative!!! He is an asset to the HULU Organization. Shirley Butler
5 of 5
Mar-28-2021
Curtis was knowledgeable about all aspects of HULU! I am so glad he was my customer service representative!!! He is an asset to the HULU Organization. Shirley Butler
helped Anthony W.
He knows what he's talking about and what he's doing Thanks Big C
5 of 5
Mar-25-2021
He knows what he's talking about and what he's doing Thanks Big C

Contacting Xfinity TV support or customer service

Xfinity TV customer support and customer service can be contacted via phone, email, and chat. Like most companies, Xfinity TV uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Xfinity TV customer support agents receive basic training to support Xfinity TV products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Xfinity TV support agents have templated and scripted answers to common questions. If Xfinity TV agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Xfinity TV can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Xfinity TV uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Xfinity TV?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Xfinity TV, 6YA Experts are independent contractors who do not have any access to Xfinity TV customer information or purchases.

While 6YA Experts can provide effective help on any Xfinity TV product or service, they do not have access to your Xfinity TV account and can’t assist with billing, or any non technical issue you have with Xfinity TV.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Xfinity TV agents.

What is 6YA’s relationship with Xfinity TV?

6YA and Xfinity TV are not related. While 6YA Experts can provide help and support on most Xfinity TV products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

11 Xfinity TV Streaming & Entertainment Experts are online
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