Carvana Phone Number

+1 800-333-4554

Customer Service

Contact Number

4mins

Average Wait Time

on hold with Carvana

Alternative Carvana Contact Methods

N/A
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Carvana Customer Service?

Issues Resolved
N/A
How often Carvana resolves issues
N/A
Get better support!
Avg. Call Duration
00:00mins
How long it takes Carvana to resolve
N/A
Too slow? Fix it now!

Why People are Calling Carvana

Top Reasons

13%

Request for Information

7%

Payments and Charges

6%

Product/Service

5%

Shipping and Delivery

69%

Other

Carvana: +1 800-333-4554 Information

Phone Info Details
Phone number to dial +1 800-333-4554
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Sun 8am-9pm EST
Best time to dial 1:15pm
Average wait 4 minutes
Alternate methods phone, chat

More Carvana Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-333-4554

4 minutes

Customer Service

http://www.carvana.com

3 minutes

Customer Service

602-852-6604

N/A

Customer Service

888-804-0791

N/A

Customer Service

844-732-2556

N/A

investors@carvana.com

investors@carvana.com

N/A

privacypolicy@carvana.com

privacypolicy@carvana.com

N/A

Carvana Contact Info

Phone Number: +1 800-333-4554

Email Support: customeradvocate@carvana.com

Twitter: @carvana

Facebook: facebook.com/CARVANA.BuyCarsOnline

Carvana Phone Numbers

Customer Service: 800-333-4554

Customer Service: 602-852-6604

Customer Service: 888-804-0791

Customer Service: 844-732-2556

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number

Contacting Carvana support or customer service

Carvana customer support and customer service can be contacted via phone, email, and chat. Like most companies, Carvana uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Carvana customer support agents receive basic training to support Carvana products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Carvana support agents have templated and scripted answers to common questions. If Carvana agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Carvana can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Carvana uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Carvana?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Carvana, 6YA Experts are independent contractors who do not have any access to Carvana customer information or purchases.

While 6YA Experts can provide effective help on any Carvana product or service, they do not have access to your Carvana account and can’t assist with billing, or any non technical issue you have with Carvana.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Carvana agents.

What is 6YA’s relationship with Carvana?

6YA and Carvana are not related. While 6YA Experts can provide help and support on most Carvana products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Carvana!

6ya Experts have helped thousands of users with Carvana issues

Talk to a Carvana Expert in seconds!

9 Carvana Experts are online

Carvana Contact Info

Phone Number: +1 800-333-4554

Email Support: customeradvocate@carvana.com

Twitter: @carvana

Facebook: facebook.com/CARVANA.BuyCarsOnline

Carvana Phone Numbers

Customer Service: 800-333-4554

Customer Service: 602-852-6604

Customer Service: 888-804-0791

Customer Service: 844-732-2556

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
9 Carvana Experts are online
9 Carvana Experts are online
As Seen On