10 Panasonic Smartphone Technicians are ready to help in seconds

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Instant Help from Panasonic Smartphone Technicians over the Phone or Video

Excellent Rating
4.17 of 5
Avoid costly repairs & resolve your issue over a short call.
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Excellent Rating
4.17 of 5
WHY USE 6YA?
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Save hundreds of $$$
Available 24/7
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What people are saying about 6ya Experts
helped Cyd S.
My problem was not related to a smartphone or tablet device. I needed help with something in my new car and Michelle did not turn me down because it isn't her expert experience she actually did what she could and was able to help me with what I was trying to do. I was very impressed and thankful. Go Michelle. You're the best
5 of 5
May-06-2021
My problem was not related to a smartphone or tablet device. I needed help with something in my new car and Michelle did not turn me down because it isn't her expert experience she actually did what she could and was able to help me with what I was trying to do. I was very impressed and thankful. Go Michelle. You're the best
helped Steven C.
A little slow going and my screen was obv different than his, but he remained patient and seemingly determined to help. And then, after we ended call, a few minutes later, he called me back to Lmk he found a better resolution to email! Appreciate his drive to assist me. Thanks, Mohand!
4 of 5
May-05-2021
A little slow going and my screen was obv different than his, but he remained patient and seemingly determined to help. And then, after we ended call, a few minutes later, he called me back to Lmk he found a better resolution to email! Appreciate his drive to assist me. Thanks, Mohand!
helped Ammon K.
I was able to get back into my Facebook account, Thanks to DeAyroinee...
5 of 5
May-03-2021
I was able to get back into my Facebook account, Thanks to DeAyroinee...
helped Connie A.
He did a great job talking me through what I needed to do.
5 of 5
Apr-29-2021
He did a great job talking me through what I needed to do.
helped Katherine A.
Tech was very pleasant and professional.
5 of 5
Apr-27-2021
Tech was very pleasant and professional.
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Contacting Panasonic support or customer service

Panasonic customer support and customer service can be contacted via phone, email, and chat. Like most companies, Panasonic uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Panasonic customer support agents receive basic training to support Panasonic products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Panasonic support agents have templated and scripted answers to common questions. If Panasonic agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Panasonic can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Panasonic uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Panasonic?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Panasonic, 6YA Experts are independent contractors who do not have any access to Panasonic customer information or purchases.

While 6YA Experts can provide effective help on any Panasonic product or service, they do not have access to your Panasonic account and can’t assist with billing, or any non technical issue you have with Panasonic.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Panasonic agents.

What is 6YA’s relationship with Panasonic?

6YA and Panasonic are not related. While 6YA Experts can provide help and support on most Panasonic products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

10 Panasonic Smartphone Technicians are online
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