What people are saying about 6ya Experts
helped Jim K.
Shawn was Awsome. He knew how to fix the problem and was more yhan helpful. I rated him 5 stars because he was helpful and very friendly.
Jun-05-2018
Shawn was Awsome. He knew how to fix the problem and was more yhan helpful. I rated him 5 stars because he was helpful and very friendly.
helped Sandy G.
Love the service. Very helpful and free. ?????? thanks for your help Willia.
Jun-01-2018
Love the service. Very helpful and free. ?????? thanks for your help Willia.
helped Danielle B.
Shawn was knowledgeable and friendly. Unfortunately my issue could not be solved over the video chat, but it was a good team effort!
May-18-2018
Shawn was knowledgeable and friendly. Unfortunately my issue could not be solved over the video chat, but it was a good team effort!
helped Glenda Y.
Great help thanks! I tried to leave a tip, don't know if i was successful
May-16-2018
Great help thanks! I tried to leave a tip, don't know if i was successful
helped Bill C.
he was very professional and of huge help I very much appreciate it
May-11-2018
he was very professional and of huge help I very much appreciate it
Popular issues we help users with
I have a cash app card and two charges to Unique Platinum were charged on 4/15/21 to my account. I do not have a Unique Platinum Card. How can I resolve this?
Apr-18-2021
I have two charges on my cash app for $29.95 each and I don’t have a Unique Platinum card. How can I get this resolved?
Apr-18-2021
My key broke off in the travel trailer. Cant get in . Our pipes burst during freeze. House is not livable now. I have the platinum plan I believe. It is the more expensive one. Does it cover having someone come out & get the key out & make me a new one,?
Apr-17-2021
Please help trying to change credit card on file to AMEX PLATINUM & having trouble. I’m senior widow & not sure to on line . Thanks
Apr-16-2021
Hi Chris, I received Presidential dollars Platinum and Gold Highlighted that I did not order.
Apr-12-2021
I’m trying to book a room that is $99 for a suite for two adults at the platinum hotel in Las Vegas Nevada and it states that you are waiving the resort fee of $28 per night. However when I put in all of my information it is charging me the resort fee in the checkout complete your reservation menu. Why am I being charge for a resort fee that you were waiting? Please call me at 951-966-9601 on my cell phone
Apr-05-2021
I need to start again to transfer my City National that I closed to American Express platinum
Apr-05-2021
I was trying to change my platinum reward level route and the app said to uninstall it if I didn't see the option to boost my route. I Uninstalled the app and now I can't get bk in because i forgot my password and they're asking me to match a number to my "other device". Whatother device are they talking about?
Apr-02-2021
I would like to buy a pass to sea world. I understand the platinum pass allows for 6 guest. Can I bring them all the same day?
Mar-26-2021
My phone got hacked and I lost my platinum status I had to download the app again, is there anyway that I could get the status back
Mar-21-2021
