What people are saying about 6ya Experts
helped Jim K.
Shawn was Awsome. He knew how to fix the problem and was more yhan helpful. I rated him 5 stars because he was helpful and very friendly.
Jun-05-2018
Shawn was Awsome. He knew how to fix the problem and was more yhan helpful. I rated him 5 stars because he was helpful and very friendly.
helped Sandy G.
Love the service. Very helpful and free. ?????? thanks for your help Willia.
Jun-01-2018
Love the service. Very helpful and free. ?????? thanks for your help Willia.
helped Danielle B.
Shawn was knowledgeable and friendly. Unfortunately my issue could not be solved over the video chat, but it was a good team effort!
May-18-2018
Shawn was knowledgeable and friendly. Unfortunately my issue could not be solved over the video chat, but it was a good team effort!
helped Glenda Y.
Great help thanks! I tried to leave a tip, don't know if i was successful
May-16-2018
Great help thanks! I tried to leave a tip, don't know if i was successful
helped Bill C.
he was very professional and of huge help I very much appreciate it
May-11-2018
he was very professional and of huge help I very much appreciate it
Popular issues we help users with
Several days ago I ordered two pair of shoes from JCPenney‘s one of them I canceled within the 30 minute time limit and it actually showed up on my JCPenney account has been canceled. I then ordered another pair. A few days ago I received two pair of shoes from JCPenney’s. I took one pair back to the store to return it , And received A refund for the shoes but was not able to get back a shipping fee that I had paid on the shoes I had canceled. Can you help me get that shipping fee back ?
Apr-10-2021
I’m am having issues with a JCPenney order and would like to talk to a person not an automated response. Is there a toll free number that puts me in contact with a real person?
Apr-06-2021
i need to report my jcpenney card lost
Mar-06-2021
JCPenney
Mar-04-2021
I paid for photos for JCPenney and didn’t get my confirmation email!
Mar-04-2021
Is this for JCPENNEY credit card?
Feb-22-2021
I need to know my JCPenney credit card number
Feb-20-2021
Are you a JCPenney representative
Feb-09-2021
What is the balance on my JCPenney credit card acct? Acct # 32611930501
Feb-08-2021
Hi, this is Silvia Mena. I placed an ir order at JCPENNEY back in March 2020. I was not able to pick up the order because of coronavirus the store closed . They returned the order back to warehouse but I never received a credit . I talked to them and they said they sent it to PayPal.
Jan-08-2021
