High temp red light stays on... The Freezer high temp red light stays on all of the time and the freezer isnt getting cold enough, I have turned the thermostat up to max but the temp remains the same. Can you help?

Need a faster answer?
You'll need to tear into it to answer these questions. I suspect the defrost cycle isn't working or the fan is broken. The best way to see what's going on is to take everything out the freezer drawer and remove it. Then take the back panel off the interior rear wall of the freezer section to expose the coils. The coils should have a very even white frost pattern on them (not frozen solid anywhere). If they are frozen up then the air can't flow around them to cool the fridge properly. If the coils seem "normal" with frost only then is the fan just above them working? That fan circulates cold air to both fridge and freezer sections. Let me know what you find out in order to lead you to a repair part.
Was this answer helpful?
Yes
No
Thank you for your feedback!