LEXMARK ALL-IN-ONE PRINTER X5250 cartridge got jammed as I replaced it and I had to prise the cover over the cartridge up a little to get it released. Cartridge now ok but printer won't print and message appears on printer 'cover open'. Also - message on computer appears, saying: Push the scanner support in Lower the scanner unit to close Press continue button Have done this and checked scanner unit is securely closed but can't get rid of messages and printer won't print.

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20 Jun, 2017

  • 75%
    Solved this issue
  • 113min
    Time to fix
  • 71%
    Recommend to DIY
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