MY ACER 5610Z LAPTOP STARTS UP BUT AFTER IT SHOWS MY ACER 5610Z LAPTOP STARTS UP BUT AFTER IT SHOWS THE ACER LOAD SCREEN WHERE YOU CAN ACCESS THE SETUP IT JUST GOES TO A BLACK SCREEN. I CAN GO INTO THE SETTING AND SEE NO PROBLEM. I HAVE ALSO TRIED TO RESTORE THE OPERATING SYSTEM BY PRESSING ALT AND F10 AT THE ACER SCREEN BUT ALL I GET IS A BLACK SCREEN AND A FLASHING CURSOR BUT NO PROMPTS

asked by

on

27 Oct, 2017

  • 81%
    Solved this issue
  • 101min
    Time to fix
  • 67%
    Recommend to DIY
Need a faster answer?
hi...
i guess you'll have to do some investigation to find out the cause, let's try this steps in order:
1- remove your hdd and start the m\c see if you get "no boot drive" message and will hold at that state (no restart)
2- if you have another hdd put it and try to start it as if you are going to install windows.
3- if your hdd is innocent then go on to check your ram by removing them and cleaning its contacts with alcohol...if you have 2 sticks try to run the m\c with each alone.

then tell me abut it.....hope this will help.
SHARE YOUR EXPERIENCE
  • Were you able to resolve it?
    Yes No
    Awesome !
    Ok
  • How long did it take to fix?
    Good to know
  • Is it better to DIY or Repair?
    DIY Repair
    Great
    Got it
Instant Repair Help
over the Phone or Video