How do I fix a paper jam in a Brother MFC-7860dw printer? Following the steps in the manual does not solve the problem. I get an "Inside Jam" error message. It will print one page and then the error message appears (for a multipage document). Paper will be halfway out of the paper tray, and there will be a piece of paper inside the printer. For some reason it will not print more than one page before jamming. Is this related to the drum and toner assembly in any way? The driver or latest firmware upgrades?

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18 Jan, 2014

  • 70%
    Solved this issue
  • 108min
    Time to fix
  • 71%
    Recommend to DIY
Need a faster answer?

Try resetting the printer.


~4. Printer

~4. Reset Printer

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