Model TFH30PRTA NOT KEEPING ICE CREAM FROZEN I DID MY SPRING CLEANING OF THE COILS ABOUT TWO WEEKS AGO. NOW THE ICE CREAM IS SOFT BUT OTHER FROZEN FOODS APPEAR TO BE FINE. I TRIED TURNING UP THE COLD SETTING TO IT'S COLDEST SETTING TODAY. THE ICE MAKER IS SLOW TO MAKE ICE. I CAN FREEZE A CUP OF WATER BUT THE ICE CREAM IS STILL SOFT. COULD I HAVE DAMAGED SOMETHING WITH MY CLEANING?

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Ice cream will get hard when the temperature is closer to - 20 C or -1 F scale. Water becomes Ice at 0 C or 32 F scale.

Ice cream soft means your freezer is not cooling enough.

You were cleaning the coils? Both condenser and evaporator coils? Cleaning coils and then loosing cooling in the fridge is not a good sign or combination. May be there is a freon leak and the seal system is low on freon now.

Call a service tech to check the seal system.

Unfortunately, if it is a leak you may eventually buy a new fridge after spending money on freon fill up, freon system sealant, leak check etc etc... No good news. Sorry
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