Bosch Washer: drum hits heating element Washing drum hits the heating element. It rubs a hole in the element on the spin cycle, then the element shorts next time it heats (next wash) so I won;t change the element again just yet! Bearings seem OK (very little play) and there's a lot of clearance above the heater with the washer empty, though one part is lower than the rest.

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A picture of the damaged element would help. How old is the washer? Perhaps the washer timer or control board is feeding current to the element at the the wrong time, without water in the tub, causing the element to deform and burn out.
Are you certain that the replaced element is sitting in the support groove and not above them inside the tub? Take a flashlight and have a look before inserting the new element.
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