Getting the E27 error code. Already replaced the door lock mechanism. And have tried to clear the error code byholdng the black buttons and turnig the knob to the left 1. The code will not clear. Any Getting the E27 error code. Already replaced the door lock mechanism. And have tried to clear the error code byholdng the black buttons and turnig the knob to the left 1. The code will not clear. Any suggetions.

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22 Apr, 2016

  • 72%
    Solved this issue
  • 91min
    Time to fix
  • 70%
    Recommend to DIY
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Ok... so another possibility- which was the situation in my case is:
The door lock mechanism cannot rotate back to its "open" setting. You can open it and manually rotate it back. The lock will work once, then same problem.
In this case it is due to the fact that the white plastic piece inside the lock is finally old enough to have worn out (10+) years. Order and replace the lock, and good as new.
VERY IMPORTANT: Make sure you are holding the SPIN Selector and ALLERGY rinse buttons when you reset it. I was holding Allergy and Start and never saw the P01, P02 etc... codes to get the machine to enter "self-test" mode. This essentially resets the motherboard and allows you to shut it off and then begin using it normally (I call this the Bill Gates mode.)
Cost: $66 for the door lock (in my case black/red) and 2 day shipping. Doing Laundry in your own home: Priceless.
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