Last updated: June 1, 2015
Information You Provide:
Fixya may request you to provide certain information which may be used to assist in the creation and maintenance of your account, and may also collect information when you submit a question or respond to another user’s question through the Services, post or respond to information in a forum, request customer support, request expert advice, apply for a job, fill out a form, or otherwise communicate with us. The types of information we may collect include your email address, full name, credit or debit card information, third-party billing service (such as ApplePay) information, billing address, telephone number, videos or photos that you upload to the Services, information you provide related to your request, and your responses to Fixya surveys.
Information We Automatically Collect When You Use the Services:
Fixya automatically collects some information each time you visit the Services so we can improve the overall quality of your experience. We may collect your IP address, referral data, and browser and platform type, pages viewed, access times, and the page you visited before navigating to our services.
We also collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
Information Collected by Cookies and Other Tracking Technology
Use of Information:
We may use information about you for various purposes, including to:
Fixya is based in the U.S. and Israel, our servers are located in the U.S., and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information:
We may share personally identifiable information to other companies or individuals in any of the following limited circumstances:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Advertising and Analytics Services Provided by Others:
We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.
You may update, correct or delete information about you at any time by logging into your online account or emailing us at firstname.lastname@example.org. If you wish to delete or deactivate your account, please email us at email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
You may opt out of receiving promotional emails or text messages from Fixya by following the instructions in those emails or text messages or emailing us at firstname.lastname@example.org. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.