Zoosk Phone Number

888-939-6675

Customer Service

Contact Number

17mins

Average Wait Time

on hold with Zoosk

Alternative Zoosk Contact Methods

N/A
Avg. Response Time by Email
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Avg. Response Time on Twitter
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Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is Zoosk Customer Service?

Issues Resolved
12%
How often Zoosk resolves issues
N/A
Get better support!
Avg. Call Duration
03:20mins
How long it takes Zoosk to resolve
N/A
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Why People are Calling Zoosk

Top Reasons

26%

Activation/Cancellation

20%

Account

14%

Payments and Charges

4%

Request for Information

36%

Other

Reasons customers like you called recently

16 Oct, 2021
15 Oct, 2021
15 Oct, 2021
15 Oct, 2021
15 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021

Zoosk: 888-939-6675 Information

Phone Info Details
Phone number to dial 888-939-6675
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm PST
Best time to dial 9:10am
Average wait 17 minutes
Alternate methods phone, web

More Zoosk Contact Information

Contact Information Average Wait Time Avg. Wait Time

Billing

415-728-9574

N/A

copyright@zoosk.com

copyright@zoosk.com

N/A

dataprotectionofficer@zoosk.com

dataprotectionofficer@zoosk.com

N/A

legal@spark.net

legal@spark.net

N/A

termsofuse@zoosk.com

termsofuse@zoosk.com

N/A

Zoosk Contact Info

Phone Number:
888-939-6675

Email Support:
support@zoosk.com

Twitter:
@zoosk

Facebook:
facebook.com/Zoosk

Zoosk Phone Numbers

Billing: 415-728-9574

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Everything you need to know about Contacting Zoosk

Zoosk is a global online dating service. As one of the oldest dating services, it isn’t surprising that Zoosk receives many customer support requests daily.

Best methods to contact Zoosk

  • Zoosk offers limited customer support methods. Zoosk offers a toll-free number for users across the globe to get in touch with the support team. Dial 888-939-6675. The average waiting time is 22 minutes.
  • Zoosk’s online help desk is also available to users for a detailed conversation. You can contact the help desk via zoosk.com and expect a reply within 59 hours.

Calling Zoosk customer service

Here are some common reasons for people to call Zoosk customer support:

  • Setting up, changing, or canceling a Zoosk account
  • Billing inquiries
  • Reporting inappropriate content
  • Requesting the suspension of an account
  • Technical assistance

Tips for calling Zoosk Customer Service

For an effective and productive call with Zoosk, follow the steps below:

  • View the help section on Zoosk’s website. You may find answers to similar issues.
  • Send a support request through your Zoosk account or in-app request form.
  • Keep the necessary documents with you. Have your billing copies, confirmations, evidence of inappropriate content, or any form of prior communication for reference. You may be asked to present these anytime.
  • View the menu. This will ensure your request is sent to the correct department and support rep.
  • Keep your device handy if you face technical issues. You’ll be able to troubleshoot easily.

Customer reactions to calling Zoosk Customer Service

Most consumers have registered mixed responses to Zoosk’s support team. However, such remarks are common when it comes to reviewing a company as large as Zoosk.

Issues resolved by Zoosk Customer Service

  • Resolving return or repair issues
  • Changing or canceling account
  • Billing issues
  • Resolving reports of inappropriate content
  • Providing technical assistance

Issues that can’t be resolved by Zoosk Customer Service

  • Incompatibility issues between the Zoosk app and your device.
  • Interpersonal disagreements between you and someone you met online can’t be solved by the customer service reps. You can report violations of the terms of services or take legal action directly.

Call with Zoosk unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Read through the response received. Identify areas of miscommunication and point them out during future communications.
  • Call/write back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • Use other alternatives such as an online help desk. This gives you a written record of your communication with the rep.

Contacting Zoosk support or customer service

Zoosk customer support and customer service can be contacted via phone, email, and chat. Like most companies, Zoosk uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Zoosk customer support agents receive basic training to support Zoosk products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Zoosk support agents have templated and scripted answers to common questions. If Zoosk agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Zoosk can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Zoosk uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Zoosk?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Zoosk, 6YA Experts are independent contractors who do not have any access to Zoosk customer information or purchases.

While 6YA Experts can provide effective help on any Zoosk product or service, they do not have access to your Zoosk account and can’t assist with billing, or any non technical issue you have with Zoosk.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Zoosk agents.

What is 6YA’s relationship with Zoosk?

6YA and Zoosk are not related. While 6YA Experts can provide help and support on most Zoosk products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Zoosk!

6ya Experts have helped thousands of users with Zoosk issues

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Zoosk Contact Info

Phone Number:
888-939-6675

Email Support:
support@zoosk.com

Twitter:
@zoosk

Facebook:
facebook.com/Zoosk

Zoosk Phone Numbers

Billing: 415-728-9574

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12 Zoosk Experts are online
what do you need help with ?
12 Zoosk Experts are online
what do you need help with ?
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