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Too slow? Fix it now! 866-558-7363 Information

Phone Info Details
Phone number to dial 866-558-7363
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm PST
Best time to dial 3:30pm
Average wait 11 minutes
Alternate methods phone, web

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Contact Information Average Wait Time Avg. Wait Time

Customer Service

2 hours Contact Info

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Everything you need to know about Contacting YouSendIt

YouSendIt provides cloud hosting, file sharing & editing services. Having millions of users worldwide, YouSendIt customer support tackles numerous calls daily.

Best Methods to Contact YouSendIt

YouSendIt offers two methods for customers to contact their support team. These include:

  • The best way to contact them is by dialing the helpline number 866-558-7363. The on-call assistance is available from Monday-Friday(9:00 AM- 5:00 PM PST)
  • YouSendIt support team also offers online help desks and community forums to users for detailed conversations. Check out for more help.

Calling YouSendIt Customer Support

Here are some common reasons for people to call YouSendIt customer support:

  • Billing and payment issues
  • Privacy concerns
  • Setup and usage trivia

Tips to ensure an effective call with YouSendIt

You can ensure effective customer support by following a few simple steps:

  • It is advisable to call the helpline in the morning. The best time to contact the YouSendIt support team is around 10:45 AM.
  • Collect all the important documents like previous correspondences, related URLs, screenshots of your PC.
  • Keep details of your request and follow up in case no one gets back to you.

User Reactions To Calling YouSendIt Customer Service

Users expressed mild disappointment over support received. The most common problems faced by the users include:

  • Users highlighted the poor handling of requests by the service team rep.
  • User calls were put on hold for hours.

Issues resolved by a YouSendIt Customer Service Representative

YouSendIt customer support provides solutions to many issues.

These include billing issues, tech support, resolving security issues, etc.

Call with YouSendIt Unsuccessful? Follow the steps below

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern and help your issue resolve faster.
  • The training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't go well, dial again. A different representative may understand your concerns and get your issue resolved.
  • You may try using other options including help desk & FAQs.
  • Users can also head over to Twitter & LinkedIn and tag YouSendIt on their posts to draw the company’s attention.

Contacting support or customer service customer support and customer service can be contacted via phone, email, and chat. Like most companies, uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. customer support agents receive basic training to support products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, support agents have templated and scripted answers to common questions. If agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike, 6YA Experts are independent contractors who do not have any access to customer information or purchases.

While 6YA Experts can provide effective help on any product or service, they do not have access to your account and can’t assist with billing, or any non technical issue you have with

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from agents.

What is 6YA’s relationship with

6YA and are not related. While 6YA Experts can provide help and support on most products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact!

6ya Experts have helped thousands of users with issues

Talk to a Expert in seconds!

16 Experts are online
what do you need help with ? Contact Info

Phone Number:

Email Support:



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16 Experts are online
what do you need help with ?
16 Experts are online
what do you need help with ?
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