Weebly Phone Number

844-493-3259

Customer Service

Contact Number

3mins

Average Wait Time

on hold with Weebly

Alternative Weebly Contact Methods

N/A
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
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How Effective is Weebly Customer Service?

Issues Resolved
5%
How often Weebly resolves issues
N/A
Get better support!
Avg. Call Duration
01:00mins
How long it takes Weebly to resolve
N/A
Too slow? Fix it now!

Why People are Calling Weebly

Top Reasons

38%

Website/Application

14%

Account

8%

Staff

5%

Payments and Charges

35%

Other

Weebly: 844-493-3259 Information

Phone Info Details
Phone number to dial 844-493-3259
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm EST
Best time to dial 10:15am
Average wait 3 minutes
Alternate methods phone, web

More Weebly Contact Information

Contact Information Average Wait Time Avg. Wait Time

affiliates@weebly.com

affiliates@weebly.com

N/A

press@squareup.com

press@squareup.com

N/A

abuse@weebly.com

abuse@weebly.com

N/A

info@domain.com

info@domain.com

N/A

webmaster@domain.com

webmaster@domain.com

N/A

Weebly Contact Info

Phone Number:
844-493-3259

Email Support:
weebly-privacy@squareup.com

Twitter:
@weebly

Facebook:
facebook.com/weebly

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Everything you need to know about Contacting Weebly

Weebly is a free website builder that offers customizable templates and domains. Using all these tools, you can create your own website, blog, or online store. With a customer reach of over 12 million, it isn’t surprising that Weebly receives many requests for customer support daily.

Best methods to contact Weebly

Weebly offers different methods for users to get in touch with customer support. In total, there are three tested ways to contact Weebly.

  • Weebly offers a toll-free number for users across the globe to get in touch with the support team. Dial 844-493-3259. The average waiting time is 2 minutes.
  • Weebly’s online help desk is also available to users for a detailed conversation. You can contact the help desk via hc.weebly.com.

Calling Weebly Customer Support

There are various reasons for users to call Weebly customer service. These include:

  • Accessing account
  • Technical assistance
  • Overcharging on account
  • Setting up account
  • Canceling account

Tips for calling Weebly Customer Support

For an effective and productive call, follow the steps below:

  • Call during the working hours i.e. Mon-Fri 9 a.m.- 5 p.m. The best time to call Weebly is 9:30 a.m.
  • Takes notes while talking to the customer service rep.
  • Keep the necessary documents with you. You may be asked to produce these anytime.

Customer reactions to calling Weebly Customer Service

Weebly generally ensures user-friendly assistance. But a company as large as Weebly is bound to get a wide range of opinions for their online customer service. The customer reactions vary from extremely satisfied to mildly disappointed. Most customers have complained of unresponsive and unsupportive reps while others were frustrated over receiving zero technical assistance.

Issues resolved by a Weebly Customer Service Representative

Weebly customer service rep can help you with the following:

  • Accessing account
  • Familiarizing the users with the platform
  • Setting up or canceling the account

Call with Weebly unsuccessful? Follow the steps below

If you can’t resolve your issue through the customer service department. You still have other options: -

  • Look through your notes. Identify any areas of miscommunication and point them out during future communications.
  • Call back. Politely explain why you are unsatisfied with the resolution.
  • Try live chat and email support feature by Weebly customer service. You can keep a record of your communications with the rep using these mediums.
  • Social media is a good place to seek advice from other users and specialists. Weebly is also available on Twitter and Facebook. You can put your question over there and someone might help you.

Contacting Weebly support or customer service

Weebly customer support and customer service can be contacted via phone, email, and chat. Like most companies, Weebly uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Weebly customer support agents receive basic training to support Weebly products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Weebly support agents have templated and scripted answers to common questions. If Weebly agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Weebly can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Weebly uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Weebly?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Weebly, 6YA Experts are independent contractors who do not have any access to Weebly customer information or purchases.

While 6YA Experts can provide effective help on any Weebly product or service, they do not have access to your Weebly account and can’t assist with billing, or any non technical issue you have with Weebly.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Weebly agents.

What is 6YA’s relationship with Weebly?

6YA and Weebly are not related. While 6YA Experts can provide help and support on most Weebly products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Weebly!

6ya Experts have helped thousands of users with Weebly issues

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Weebly Contact Info

Phone Number:
844-493-3259

Email Support:
weebly-privacy@squareup.com

Twitter:
@weebly

Facebook:
facebook.com/weebly

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11 Weebly Experts are online
what do you need help with ?
11 Weebly Experts are online
what do you need help with ?
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