Vudu Phone Number

888-554-8838

Customer Service

Contact Number

3mins

Average Wait Time

on hold with Vudu

Alternative Vudu Contact Methods

N/A
Avg. Response Time by Email
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N/A
Avg. Response Time on Twitter
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N/A
Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is Vudu Customer Service?

Issues Resolved
24%
How often Vudu resolves issues
N/A
Get better support!
Avg. Call Duration
08:27mins
How long it takes Vudu to resolve
N/A
Too slow? Fix it now!

Why People are Calling Vudu

Top Reasons

18%

Payments and Charges

16%

Account

6%

Activation/Cancellation

5%

Product/Service

55%

Other

Vudu: 888-554-8838 Information

Phone Info Details
Phone number to dial 888-554-8838
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 2:45pm
Average wait 3 minutes
Alternate methods phone, web

More Vudu Contact Information

Contact Information Average Wait Time Avg. Wait Time

Press Line

312-729-4068

N/A

support@vudu.com

support@vudu.com

N/A

privacy@fandango.com

privacy@fandango.com

N/A

accessdata@fandango.com

accessdata@fandango.com

N/A

deletedata@fandango.com

deletedata@fandango.com

N/A

donotsell@fandango.com

donotsell@fandango.com

N/A

vuduadvertising@vudu.com

vuduadvertising@vudu.com

N/A

press@vudu.com

press@vudu.com

N/A

security@vudu.com

security@vudu.com

N/A

Vudu Contact Info

Phone Number:
888-554-8838

Email Support:
partnership@vudu.com

Twitter:
@vudufans

Facebook:
facebook.com/vudufans

Vudu Phone Numbers

Press Line: 312-729-4068

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Everything you need to know about Contacting Vudu

Vudu is a US-based digital video store and streaming service. Backed by Fandango Media, users contact Vudu customer support quite frequently.

Best Methods to Contact Vudu

Vudu offers various methods for customers to get in touch with their support team. In total, there are two ways to contact Vudu. These include:

  • Vudu offers a toll-free number for users to get in touch with a team rep. The best way to contact Vudu is by dialing 888-554-8838.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out support.vudu.com.

Calling Vudu Customer Support

Here are some common reasons for people to call Vudu customer support:

  • Tech support
  • New subscription
  • Modifying or terminating an existing subscription
  • Reporting overcharge
  • Help with troubleshooting problems

Tips to ensure an effective call with Vudu

  • Make sure to gather documents that supports your case. These may include screenshots of previous correspondences, billing statements, or error messages.
  • Contact customer service and explain your concern.
  • If you face a technical issue, call only when you're near your device. It’s advisable to use a different device to call.

User Reactions To Calling Vudu Customer Service

Response to Vudu's customer support varies from user to user. While some appreciate the agents who helped them, others have expressed sheer dissatisfaction.

Issues resolved by a Vudu Customer Service Representative

Vudu customer agents resolves issues including tech support, acquiring, altering, or terminating service, troubleshooting, etc.

What Can't Be Resolved by Phone with Vudu Customer Service?

  • Vudu can't resolve device incompatibility issues. If the app is not working properly on your device you'll have to contact your device customer support to resolve that.
  • If you facing connectivity issues, communicate with your ISP. Please note the internet provider can only help you if your devices are compatible with Vudu.

Call with Vudu Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. Try the following options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may be able to get you the desired results.
  • Try reaching out to Vudu's help forum. This option will ensure you get a record of your chat transcripts useful for future reference.

Contacting Vudu support or customer service

Vudu customer support and customer service can be contacted via phone, email, and chat. Like most companies, Vudu uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Vudu customer support agents receive basic training to support Vudu products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Vudu support agents have templated and scripted answers to common questions. If Vudu agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Vudu can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Vudu uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Vudu?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Vudu, 6YA Experts are independent contractors who do not have any access to Vudu customer information or purchases.

While 6YA Experts can provide effective help on any Vudu product or service, they do not have access to your Vudu account and can’t assist with billing, or any non technical issue you have with Vudu.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Vudu agents.

What is 6YA’s relationship with Vudu?

6YA and Vudu are not related. While 6YA Experts can provide help and support on most Vudu products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Vudu!

6ya Experts have helped thousands of users with Vudu issues

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Vudu Contact Info

Phone Number:
888-554-8838

Email Support:
partnership@vudu.com

Twitter:
@vudufans

Facebook:
facebook.com/vudufans

Vudu Phone Numbers

Press Line: 312-729-4068

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9 Vudu Experts are online
what do you need help with ?
9 Vudu Experts are online
what do you need help with ?
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