Vodafone Phone Number

+9 199-163-0473

Customer Service

Contact Number

4mins

Average Wait Time

on hold with Vodafone

Alternative Vodafone Contact Methods

N/A
Avg. Response Time by Email
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Avg. Response Time on Twitter
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N/A
Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is Vodafone Customer Service?

Issues Resolved
N/A
How often Vodafone resolves issues
N/A
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Avg. Call Duration
00:00mins
How long it takes Vodafone to resolve
N/A
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Why People are Calling Vodafone

Top Reasons

20%

Payments and Charges

20%

Product/Service

60%

Other

Reasons customers like you called recently

06 Oct, 2021
22 Sep, 2021
28 Jul, 2021
07 Jul, 2021
12 May, 2021
02 Apr, 2021
02 Feb, 2021

Vodafone: +9 199-163-0473 Information

Phone Info Details
Phone number to dial +9 199-163-0473
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 10:15am
Average wait 4 minutes
Alternate methods phone, web

More Vodafone Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

041-414-1414

N/A

Customer Service

041-412-3123

N/A

Vodafone Contact Info

Phone Number:
+9 199-163-0473

Email Support:
ask.groupprivacy@vodafone.com

Twitter:
@vodafoneuk

Facebook:
facebook.com/vodafoneUK

Vodafone Phone Numbers

Customer Service: 041-414-1414

Customer Service: 041-412-3123

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Everything you need to know about Contacting Vodafone

Vodafone is a leading telecommunication company with a global presence in more than 25 countries. With a customer reach of 300 million users, Vodafone receives many calls for customer support daily.

Best methods to contact Vodafone

Vodafone offers multiple methods for users to get in touch with customer support. Some of them are as follows:

  • Vodafone offers a toll-free number for users across the globe to get in touch with the support team. Dial +91-991-630-473. The phone-based customer service is available 24/7. The average waiting time is 2 minutes.
  • Vodafone’s online help desk is also available to users. You can contact the help desk via vodafone.com.

Contacting Vodafone Customer Support

There are various reasons for users to call Vodafone customer service. These include:

  • Setting up or cancelation of services
  • Changing plan
  • Overcharging issue
  • Strange charges
  • Exchanging sim cards

Tips for contacting Vodafone Customer Support

  • The best time to contact Vodafone customer support is around 3:45 in the evening. Make sure to call around this time.
  • Keep your device handy to troubleshoot along with the agent on call.
  • Takes notes while communicating with the customer service rep. This might be helpful later.
  • Keep necessary documents such as screenshots of charges, any SMS or pop-ups related to charging services, billing copies, communications with the customer service rep. You may be asked to produce these anytime.

Customer reactions to calling Vodafone Customer Service

Although Vodafone tries its best to resolve customer’s issues, some customers seem to be unsatisfied with assistance provided. Some of the general complaints are:

  • The customer service reps were not helpful in answering user questions.
  • Users were charged for services they didn’t use.
  • Unresponsive and untrained agent

Issues resolved by Vodafone Customer Service Representative

Vodafone customer service rep can help you with the following: -

  • Changing sim
  • Recommending plans according to user preferences
  • Resolving issues in services

Call with Vodafone Unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. Try these options:

  • Look through your notes. Identify areas of miscommunication (if any) and point them out during future communications.
  • Call back. Politely explain why you are unsatisfied with the resolution and what you would like from them.
  • Apart from phone-based customer support, try alternatives like live-chat and email support. You can also keep a record of your conversations with the rep using these mediums.
  • Social media is a good place to seek advice from specialists and other users. Vodafone is also available on Facebook and Twitter. You can put your issues over there and someone might help resolve your issues.

Contacting Vodafone support or customer service

Vodafone customer support and customer service can be contacted via phone, email, and chat. Like most companies, Vodafone uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Vodafone customer support agents receive basic training to support Vodafone products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Vodafone support agents have templated and scripted answers to common questions. If Vodafone agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Vodafone can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Vodafone uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Vodafone?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Vodafone, 6YA Experts are independent contractors who do not have any access to Vodafone customer information or purchases.

While 6YA Experts can provide effective help on any Vodafone product or service, they do not have access to your Vodafone account and can’t assist with billing, or any non technical issue you have with Vodafone.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Vodafone agents.

What is 6YA’s relationship with Vodafone?

6YA and Vodafone are not related. While 6YA Experts can provide help and support on most Vodafone products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Vodafone!

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Vodafone Contact Info

Phone Number:
+9 199-163-0473

Email Support:
ask.groupprivacy@vodafone.com

Twitter:
@vodafoneuk

Facebook:
facebook.com/vodafoneUK

Vodafone Phone Numbers

Customer Service: 041-414-1414

Customer Service: 041-412-3123

Similar Company Phone Numbers

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14 Vodafone Experts are online
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14 Vodafone Experts are online
what do you need help with ?
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