Vizio Phone Number

888-849-4623

Customer Service

Contact Number

23mins

Average Wait Time

on hold with Vizio

Alternative Vizio Contact Methods

10hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
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How Effective is Vizio Customer Service?

Issues Resolved
26%
How often Vizio resolves issues
N/A
Get better support!
Avg. Call Duration
06:48mins
How long it takes Vizio to resolve
N/A
Too slow? Fix it now!

Why People are Calling Vizio

Top Reasons

24%

Product/Service

5%

Request for Information

2%

Return/Replace

1%

Account

68%

Other

Reasons customers like you called recently

18 Oct, 2021
17 Oct, 2021
16 Oct, 2021
16 Oct, 2021
16 Oct, 2021
16 Oct, 2021
16 Oct, 2021
16 Oct, 2021

Vizio: 888-849-4623 Information

Phone Info Details
Phone number to dial 888-849-4623
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 8:30am
Average wait 23 minutes
Alternate methods phone, web, chat, email

More Vizio Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

http://vizio.custhelp.com/app/ask

3 hours

Vizio Contact Info

Phone Number:
888-849-4623

Email Support:
techsupport@vizio.com

Twitter:
@VIZIO

Facebook:
facebook.com/vizio

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Everything you need to know about Contacting Vizio

Vizio is a leading manufacturer of smart TVs and soundbars. With an enormous user base,Vizio receives numerous customer support calls.

Best Methods to Contact Vizio

Vizio offers multiple methods to get in touch with the customer service team.

These methods include on-call help, live chat & text based support.

  • The best way to contact the Vizio support team is by dialing 844-254-8087.
  • Users can also contact Vizio's team through the live chat feature.

Browse support.vizio.com to start the live chat.

  • Vizio also offers text based support to get in touch with a team rep. Briefly describe your issue on the text and send it to 205-301-3729.

Calling Vizio Customer Support

Here are some common reasons for people to call Vizio customer support:

  • Returning a product
  • Initiating a refund
  • Registering complaints
  • Claiming warranty
  • Recovering account

Tips to ensure an effective call with Vizio To make sure your request gets handled professionally, follow the steps below:

  • To avoid any last minute delay, keep your product & account details handy. These include the model name, serial no. and account details.
  • Have your notepad ready so that you can jot down important points for future reference.
  • If you are seeking technical assistance, keep your mobile or PC handy. It’s best to use a different device to call.

User Reactions To Calling Vizio Customer Service

Although most users felt satisfied with Vizio's customer assistance, some have expressed mild disappointment. Users appreciated having numerous ways to contact the support team and exceptional communication skills of the service team. However, a fraction of users encountered delay in resolving technical issues.

Issues resolved by a Vizio Customer Service Representative

Issues resolved by Vizio's customer service include replacement procedures, installation process, billing, etc.

What Can't Be Resolved by Phone with Vizio Customer Service?

Vizio's customer support cannot be of much help with installation and repair issues. These cases either require users to ship the product to a repair center or schedule a technician visit.

Call with Vizio Unsuccessful? Follow the steps below

If your call to Vizio went undesirable , Follow the steps below.

  • Call again. Try once again to explain your problem.

Also, explain your issue with the solution provided initially.

  • You may also go ahead with alternatives like live chat and text message based help to solve the problem.
  • Furthermore, you can use social media handles like Twitter & Facebook to draw their attention to your case.

One may tag Vizio and wait for them to respond to the complaint.

Contacting Vizio support or customer service

Vizio customer support and customer service can be contacted via phone, email, and chat. Like most companies, Vizio uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Vizio customer support agents receive basic training to support Vizio products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Vizio support agents have templated and scripted answers to common questions. If Vizio agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Vizio can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Vizio uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Vizio?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Vizio, 6YA Experts are independent contractors who do not have any access to Vizio customer information or purchases.

While 6YA Experts can provide effective help on any Vizio product or service, they do not have access to your Vizio account and can’t assist with billing, or any non technical issue you have with Vizio.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Vizio agents.

What is 6YA’s relationship with Vizio?

6YA and Vizio are not related. While 6YA Experts can provide help and support on most Vizio products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Vizio!

6ya Experts have helped thousands of users with Vizio issues

Talk to a Vizio Expert in seconds!

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Vizio Contact Info

Phone Number:
888-849-4623

Email Support:
techsupport@vizio.com

Twitter:
@VIZIO

Facebook:
facebook.com/vizio

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8 Vizio Experts are online
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8 Vizio Experts are online
what do you need help with ?
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