Venmo Phone Number

855-812-4430

Customer Service

Contact Number

15mins

Average Wait Time

on hold with Venmo

Alternative Venmo Contact Methods

3hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Venmo Customer Service?

Issues Resolved
3%
How often Venmo resolves issues
N/A
Get better support!
Avg. Call Duration
01:18mins
How long it takes Venmo to resolve
N/A
Too slow? Fix it now!

Why People are Calling Venmo

Top Reasons

39%

Account

9%

Payments and Charges

8%

Cards

5%

Request for Information

39%

Other

Reasons customers like you called recently

21 Oct, 2021
21 Oct, 2021
21 Oct, 2021
21 Oct, 2021
21 Oct, 2021
21 Oct, 2021
21 Oct, 2021
21 Oct, 2021

Venmo: 855-812-4430 Information

Phone Info Details
Phone number to dial 855-812-4430
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 7am-11pm CST,
Best time to dial 8:15am
Average wait 15 minutes
Alternate methods email, web, phone

More Venmo Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

855-204-4090

N/A

Customer Service

844-288-9628

N/A

Venmo Contact Info

Phone Number:
855-812-4430

Email Support:
support@venmo.com

Twitter:
@venmo

Facebook:
facebook.com/venmo

Venmo Phone Numbers

Customer Service: 855-204-4090

Customer Service: 844-288-9628

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Everything you need to know about Contacting Venmo

Venmo is a payment app that allows users to transfer money digitally. You can either keep money in the Venmo wallet or link any of your bank credit/debit cards. Since cashless translations are so in demand nowadays, Venmo receives lots of customer support requests every day.

Best Methods to Contact Venmo

Venmo offers various methods for customers to get in touch with their support team. In total, there are three recommended ways to contact Venmo. These include:

  • Venmo offers toll-free numbers for users to get in touch with a team rep. The best way to contact Venmo is by dialing 855-812-4430.
  • The next efficient way to seek support from Venmo will be to mail them at their official mail address, support@venmo.com.
  • The support team also offers online help desks and community forums to users for detailed conversations on complex issues. You can check out https://help.venmo.com/hc/en-us/requests/new for more help.

Calling Venmo Customer Support

Here are some common reasons for people to call Venmo customer support:

  • Tech support
  • Balance statements
  • Refund requests
  • Account access
  • Updating account information
  • Identity theft and fraud complaints

Tips to ensure an effective call with Venmo

  • It's always advisable to have sufficient information before you dial Venmo. Check out Venmo's website to make sure you dial the correct number. That way you can avoid wasting hours on figuring out things.
  • Keep all the important information handy. Like the account number, card details, bills, screenshots of previous correspondences, etc.
  • Have your notepad ready so that you can jot down any important points for future reference.
  • Try to call Venmo with your registered number only. Venmo is security-conscious and you may face extra questions if you call from an anonymous or unregistered contact number.

User Reactions To Calling Venmo Customer Service

With few exceptions, most users seem content by the service provided. However, some users have complained of inconsistent assistance and transparency concerns. Overall, users have mixed reviews over Venmo customer care.

Issues resolved by a Venmo Customer Service Representative

Venmo customer reps efficiently resolve most customer issues. These include verifying transactions, changing and reviewing account limits, addressing fraud or theft issues, technical support, etc.

What Can't Be Resolved by Phone with Venmo Customer Service?

  • In cases of identity theft or account scams, you may have to contact your concerned bank for prior assistance. Venmo provides limited assistance in fraud and theft issues.
  • If you face a conflict with the buyer or seller over payment issues, Venmo may not intervene. It is better if both parties can resolve the situation without mediator’s assistance.

Call with Venmo Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry:

  • Take notes in your call with the representative. If the call hangs up, go through the notes. The information jotted may assist you to explain your concern thoroughly and help your issue resolve faster.
  • Re-dial customer service. Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may help you.
  • Check out Venmo’s official website and fire up an email to the customer support email ID.
  • Venmo's website also offers a live chat service for users who didn't have a productive call earlier. This method gives you an extra advantage of recording chat transcripts useful in quick resolution and documentation of your case.
  • Have a printed record of your conversation in instances of scams. You may need them to file complaints in the Federal Consumer Financial Protection Bureau.

Contacting Venmo support or customer service

Venmo customer support and customer service can be contacted via phone, email, and chat. Like most companies, Venmo uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Venmo customer support agents receive basic training to support Venmo products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Venmo support agents have templated and scripted answers to common questions. If Venmo agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Venmo can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Venmo uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Venmo?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Venmo, 6YA Experts are independent contractors who do not have any access to Venmo customer information or purchases.

While 6YA Experts can provide effective help on any Venmo product or service, they do not have access to your Venmo account and can’t assist with billing, or any non technical issue you have with Venmo.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Venmo agents.

What is 6YA’s relationship with Venmo?

6YA and Venmo are not related. While 6YA Experts can provide help and support on most Venmo products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Venmo!

6ya Experts have helped thousands of users with Venmo issues

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Venmo Contact Info

Phone Number:
855-812-4430

Email Support:
support@venmo.com

Twitter:
@venmo

Facebook:
facebook.com/venmo

Venmo Phone Numbers

Customer Service: 855-204-4090

Customer Service: 844-288-9628

Similar Company Phone Numbers

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8 Venmo Experts are online
what do you need help with ?
8 Venmo Experts are online
what do you need help with ?
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