UberEats Phone Number

800-253-9377

Customer Service

Contact Number

9mins

Average Wait Time

on hold with UberEats

Alternative UberEats Contact Methods

69hours
Avg. Response Time by Email
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N/A
Avg. Response Time on Twitter
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N/A
Avg. Response Time on Facebook
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No Wait
Avg. Response Time on 6ya
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How Effective is UberEats Customer Service?

Issues Resolved
2%
How often UberEats resolves issues
N/A
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Avg. Call Duration
00:48mins
How long it takes UberEats to resolve
N/A
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Why People are Calling UberEats

Top Reasons

16%

Shipping and Delivery

14%

Product/Service

11%

Payments and Charges

6%

Activation/Cancellation

53%

Other

Reasons customers like you called recently

15 Oct, 2021
15 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021
14 Oct, 2021
12 Oct, 2021

UberEats: 800-253-9377 Information

Phone Info Details
Phone number to dial 800-253-9377
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm EST
Best time to dial 9:30am
Average wait 9 minutes
Alternate methods phone, email, web

More UberEats Contact Information

Contact Information Average Wait Time Avg. Wait Time

Restaurant Partners Support

833-275-3287

20 minutes

Customer Service

https://help.uber.com/

13 hours

Customer Service

+8 223-404-0003

N/A

uberprivacykr@bkl.co.kr

uberprivacykr@bkl.co.kr

N/A

change-dr@uber.com

change-dr@uber.com

N/A

dr@uber.com

dr@uber.com

N/A

UberEats Contact Info

Phone Number:
800-253-9377

Email Support:
eats@uber.com

Twitter:
@ubereats

Facebook:
facebook.com/ubereatsusa

UberEats Phone Numbers

Restaurant Partners Support: 833-275-3287

Customer Service: +8 223-404-0003

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Everything you need to know about Contacting UberEATS

California-based UberEATS is an American online food ordering and delivery service. UberEATS as a leading food-based business outlet receives customer service calls every day.

Best Methods to Contact UberEats

UberEats offers various methods for customers to get in touch with their support team. In total, there are three recommended ways to contact UberEats. These include:

  • UberEats offers toll-free numbers for users to get in touch with a team rep. The best way to contact UberEats is by dialing 800-253-9377. You can also dial 833-275-3287 for restaurant partners’ support.
  • The next efficient way to seek support from UberEats will be to mail them at their official mail address, eats@uber.com.
  • The support team also offers online help desks and community forums to users for detailed conversations on complex issues. You can check out https://help.uber.com/ for more info.

Calling UberEATS Customer Support

Here are some common reasons for people to call UberEATS customer support:

  • Technical assistance
  • Tracking delivery progress
  • Changing orders
  • Reporting overcharge
  • Requesting refunds
  • Registering issues with received food
  • Registering complaints against the delivery person
  • Help with troubleshooting problems

Tips to ensure an effective call with UberEATS

  • UberEATS provides multiple customer service helplines. Check out their website to make sure you dial the right one.
  • Have your notepad ready to jot down important points for future reference.
  • Keep all the appropriate information handy. These include the invoice, order details, credit/debit card details, etc.
  • If you are seeking technical assistance, keep your device handy.

User Reactions To Calling UberEATS Customer Service

UberEATS has a high response rate towards requests and complaints. The user reviews are mostly positive and satisfactory.

Issues resolved by an UberEATS Customer Service Representative

UberEATS customer service provides support with multiple issues like invoice problems, tech support, disrespectful delivery person, wrong or missing delivery items, refunds, etc.

What Can't Be Resolved by Phone with UberEATS Customer Service?

  • If the UberEATS app doesn't work on your device, you need to take that up with the customer support of your device. UberEATS cannot resolve device incompatibility issues.
  • UberEATS only delivers food from one place to another. They have limited ability in solving conflicts between restaurant owners and customers.

Call with UberEATS Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. There still are options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes. The information jotted may assist you to explain your concern thoroughly and help your issue resolve faster when you call again.
  • Contact customer service again. Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may be able to help you.
  • If the issue persists, you can fire up an email to UberEATS' official customer support ID.
  • If it's still unresolved, you can visit the help forum.

Contacting UberEats support or customer service

UberEats customer support and customer service can be contacted via phone, email, and chat. Like most companies, UberEats uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. UberEats customer support agents receive basic training to support UberEats products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, UberEats support agents have templated and scripted answers to common questions. If UberEats agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since UberEats can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, UberEats uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from UberEats?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike UberEats, 6YA Experts are independent contractors who do not have any access to UberEats customer information or purchases.

While 6YA Experts can provide effective help on any UberEats product or service, they do not have access to your UberEats account and can’t assist with billing, or any non technical issue you have with UberEats.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from UberEats agents.

What is 6YA’s relationship with UberEats?

6YA and UberEats are not related. While 6YA Experts can provide help and support on most UberEats products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact UberEats!

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UberEats Contact Info

Phone Number:
800-253-9377

Email Support:
eats@uber.com

Twitter:
@ubereats

Facebook:
facebook.com/ubereatsusa

UberEats Phone Numbers

Restaurant Partners Support: 833-275-3287

Customer Service: +8 223-404-0003

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
18 UberEats Experts are online
what do you need help with ?
18 UberEats Experts are online
what do you need help with ?
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