TV Guide Phone Number

800-866-1400

Customer Service

Contact Number

2mins

Average Wait Time

on hold with TV Guide

Alternative TV Guide Contact Methods

N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
2mins
Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is TV Guide Customer Service?

Issues Resolved
N/A
How often TV Guide resolves issues
N/A
Get better support!
Avg. Call Duration
N/A
How long it takes TV Guide to resolve
N/A
Too slow? Fix it now!

TV Guide: 800-866-1400 Information

Phone Info Details
Phone number to dial 800-866-1400
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 10:15am
Average wait 2 minutes
Alternate methods phone, web

TV Guide Contact Info

Phone Number:
800-866-1400

Email Support:

Twitter:
@tvguide

Facebook:
facebook.com/tvguide

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number

Everything you need to know about Contacting TV Guide

TV Guide is a digital media company. Providing television program listings information as well as entertainment and television-related news, TV Guide receives lots of customer support requests every day.

Best Methods to Contact TV Guide

TV Guide offers various methods for customers to get in touch with their support team. In total, there are two efficient ways to contact TV Guide. These include:

  • TV Guide offers a toll-free number for users to get in touch with a team rep. The best way to contact TV Guide is by dialing 800-866-1400.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out tvguide.com.

Calling TV Guide Customer Support

Here are some common reasons for people to call TV Guide customer support:

  • Tech support
  • Account access issues
  • Set-up and usage trivia
  • Understanding the working of app features
  • Help with troubleshooting problems

Tips to ensure an effective call with TV Guide

  • It's always advisable to have proper information before you dial the TV Guide. Make sure you dial the correct number. That way you can avoid hours wasted on figuring things.
  • Keep all the important information handy. Like the product article details, screenshots of previous correspondences, etc.
  • Have your notepad ready to jot down any important points for future reference.

User Reactions To Calling TV Guide Customer Service

TV Guide ensures user-friendly customer assistance and effective resolution of problems. Users seem to have mixed reactions to TV Guide customer service.

Issues resolved by a TV Guide Customer Service Representative

TV Guide customer reps efficiently resolve most customer issues. These include technical support, account access issues, app usage trivia, troubleshooting, etc.

What Cannot Be Resolved by Phone with TV Guide Customer Service?

  • TV Guide is not accountable for incompatibility issues with smartphones or computers. You will have to contact the customer support of your device.
  • If you are facing trouble connecting, communicate with your ISP. Please note the internet provider can only help you if your devices are compatible with the TV Guide.

Call with TV Guide Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. There are options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes. The information jotted may assist you to explain your concern thoroughly.
  • Re-dial customer service. Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may be able to help you.
  • TV Guide's website also offers a help forum for users who didn't have a productive call earlier. This method gives you the extra advantage of recording chat transcripts useful in further escalation of your case.

Contacting TV Guide support or customer service

TV Guide customer support and customer service can be contacted via phone, email, and chat. Like most companies, TV Guide uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. TV Guide customer support agents receive basic training to support TV Guide products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, TV Guide support agents have templated and scripted answers to common questions. If TV Guide agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since TV Guide can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, TV Guide uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from TV Guide?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike TV Guide, 6YA Experts are independent contractors who do not have any access to TV Guide customer information or purchases.

While 6YA Experts can provide effective help on any TV Guide product or service, they do not have access to your TV Guide account and can’t assist with billing, or any non technical issue you have with TV Guide.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from TV Guide agents.

What is 6YA’s relationship with TV Guide?

6YA and TV Guide are not related. While 6YA Experts can provide help and support on most TV Guide products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact TV Guide!

6ya Experts have helped thousands of users with TV Guide issues

Talk to a TV Guide Expert in seconds!

8 TV Guide Experts are online
what do you need help with ?

TV Guide Contact Info

Phone Number:
800-866-1400

Email Support:

Twitter:
@tvguide

Facebook:
facebook.com/tvguide

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
8 TV Guide Experts are online
what do you need help with ?
8 TV Guide Experts are online
what do you need help with ?
As Seen On