travelocity Phone Number

877-270-4469

Customer Service

Contact Number

45mins

Average Wait Time

on hold with travelocity

Alternative travelocity Contact Methods

100hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
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No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is travelocity Customer Service?

Issues Resolved
3%
How often travelocity resolves issues
N/A
Get better support!
Avg. Call Duration
03:26mins
How long it takes travelocity to resolve
N/A
Too slow? Fix it now!

Why People are Calling travelocity

Top Reasons

24%

Activation/Cancellation

12%

Refund

8%

Return/Replace

5%

Request for Information

51%

Other

Reasons customers like you called recently

15 Oct, 2021
15 Oct, 2021
15 Oct, 2021
14 Oct, 2021
12 Oct, 2021
10 Oct, 2021
09 Oct, 2021
08 Oct, 2021

travelocity: 877-270-4469 Information

Phone Info Details
Phone number to dial 877-270-4469
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 8:30am
Average wait 45 minutes
Alternate methods phone, web, email

More travelocity Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

https://www.travelocity.com/service/

26 hours

Customer Service

417-520-5312

N/A

Customer Service

855-201-7800

N/A

Headquarters

855-863-9601

N/A

tvcy-copyright@expedia.com

tvcy-copyright@expedia.com

N/A

travelocity Contact Info

Phone Number:
877-270-4469

Email Support:
mediacustomercare@travelocity.com

Twitter:
@travelocity/

Facebook:
facebook.com/travelocity

travelocity Phone Numbers

Customer Service: 417-520-5312

Customer Service: 855-201-7800

Headquarters: 855-863-9601

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Everything you need to know about Contacting Travelocity

Travelocity is an online travel agency owned by Expedia Group. Having more than 12.4 million unique visitors, Travelocity revives numerous customer service requests every day.

Best Methods to Contact Travelocity

Travelocity offers various methods for customers to get in touch with their support team. In total, there are three efficient ways to contact Travelocity. These include:

  • Travelocity offers a toll-free number for users to get in touch with a team rep. The best way to contact Travelocity is by dialing 877-270-4469.
  • The next efficient way to seek support from Travelocity will be to mail them at their official mail address, mediacustomercare@travelocity.com.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out https://www.travelocity.com/service/ for more help.

Calling Travelocity Customer Support

Here are some common reasons for people to call Travelocity customer support:

  • Billing and payment issues
  • Booking inquiries
  • Credit/Debit card charges
  • Refund requests
  • Registering complaints with service provided
  • Helping guests with unsafe lodgings

Tips to ensure an effective call with Travelocity

  • It is advisable to have a pen and paper handy before calling. That way, you can jot down any important points for future use.
  • If you’re unable to find your lodging or it’s not safe, make sure to get somewhere safe first. Move to a secure environment like a cafe and then place your call.

User Reactions To Calling Travelocity Customer Service

Travelocity's customer service has received mixed feedback from the users. User reactions vary from extremely pleased to mildly let down. However, users appreciate having multiple ways of reaching out to customer support.

Issues resolved by a Travelocity Customer Service Representative

Travelocity's customer support provides effective solutions to numerous problems. Some of them include billing issues, tech support, changing reservations, providing refunds, etc.

What Cannot Be Resolved by Phone with Travelocity's Customer Service?

  • The Travelocity customer rep cannot issue refunds if there has been a conflict between guests and hosts but no violation of Travelocity terms. You might have to take direct legal actions.
  • Travelocity is a third-party platform and can't help much with canceled flights or venues.

Call with Travelocity Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. Try these options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • Try emailing about your issue to the customer support mail id. This will also ensure you get a record of your chat transcripts useful for future reference.
  • You can also try reaching out to the help forum provided on Travelocity's website.

Contacting travelocity support or customer service

travelocity customer support and customer service can be contacted via phone, email, and chat. Like most companies, travelocity uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. travelocity customer support agents receive basic training to support travelocity products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, travelocity support agents have templated and scripted answers to common questions. If travelocity agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since travelocity can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, travelocity uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from travelocity?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike travelocity, 6YA Experts are independent contractors who do not have any access to travelocity customer information or purchases.

While 6YA Experts can provide effective help on any travelocity product or service, they do not have access to your travelocity account and can’t assist with billing, or any non technical issue you have with travelocity.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from travelocity agents.

What is 6YA’s relationship with travelocity?

6YA and travelocity are not related. While 6YA Experts can provide help and support on most travelocity products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact travelocity!

6ya Experts have helped thousands of users with travelocity issues

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travelocity Contact Info

Phone Number:
877-270-4469

Email Support:
mediacustomercare@travelocity.com

Twitter:
@travelocity/

Facebook:
facebook.com/travelocity

travelocity Phone Numbers

Customer Service: 417-520-5312

Customer Service: 855-201-7800

Headquarters: 855-863-9601

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16 travelocity Experts are online
what do you need help with ?
16 travelocity Experts are online
what do you need help with ?
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