TP-Link Phone Number

866-225-8139

Customer Service

Contact Number

4mins

Average Wait Time

on hold with TP-Link

Alternative TP-Link Contact Methods

N/A
Avg. Response Time by Email
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Avg. Response Time on Twitter
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Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is TP-Link Customer Service?

Issues Resolved
N/A
How often TP-Link resolves issues
N/A
Get better support!
Avg. Call Duration
00:00mins
How long it takes TP-Link to resolve
N/A
Too slow? Fix it now!

Why People are Calling TP-Link

Top Reasons

27%

Product/Service

9%

Staff

5%

Account

5%

Payments and Charges

54%

Other

TP-Link: 866-225-8139 Information

Phone Info Details
Phone number to dial 866-225-8139
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 1pm
Average wait 4 minutes
Alternate methods phone

More TP-Link Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Support

408-618-5474

N/A

Customer Support

626-333-0234

N/A

Headquarters

909-527-6804

N/A

sales.usa@tp-link.com

sales.usa@tp-link.com

N/A

TP-Link Contact Info

Phone Number:
866-225-8139

Email Support:
support.ua@tp-link.com

Twitter:
@TPLINKHELP

Facebook:
facebook.com/TpLink

TP-Link Phone Numbers

Customer Support: 408-618-5474

Customer Support: 626-333-0234

Headquarters: 909-527-6804

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Everything you need to know about Contacting TP-Link

TP-Link offers consumer WiFi networking devices. It ships products to over 170 countries and has a base of more than a million customers. With enormous popularity, it isn’t surprising that TP-Link receives many customer support requests daily.

Best methods to contact TP-Link

Users have limited ways to get in touch with TP-Link’s customer support. TP-Link offers a toll-free number for users across the globe to get in touch with the support team. Dial 866-225-8139. The phone-based customer service is available 24/7. The average waiting time is 3 minutes.

Calling TP-Link customer service

Here are some common reasons for people to call TP-Link customer support:

  • Password issues
  • Accessory malfunction
  • Technical assistance

Tips for calling TP-Link Customer Service

For an effective and productive call with TP-Link, follow the steps below:

  • The phone-based customer support is available 24 hours, 7 days. The best time to call TP-Link is 3:15 p.m.
  • Keep the necessary documents with you. Have your billing copies, order details, any form of prior communication for reference while on call.
  • Keep your device handy if you face technical issues. You’ll be able to troubleshoot with the agent on call.
  • Take notes during the conversation. You may want to refer to these later on.

Customer reactions to calling TP-Link Customer Service

Most customers are unhappy with TP-link’s support team. The common remarks against the reps are:

  • The user calls were left unanswered.
  • Some users reported under-trained reps.
  • Users received excellent technical assistance from reps.
  • Customer service reps were supportive and resolved issues quickly.

Issues resolved by TP-Link Customer Service

  • Resolving repair issues
  • Technical assistance
  • Assistance with setting up products
  • Resolving password issues

Call with TP-Link unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You still have other options:

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Call back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.

Contacting TP-Link support or customer service

TP-Link customer support and customer service can be contacted via phone, email, and chat. Like most companies, TP-Link uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. TP-Link customer support agents receive basic training to support TP-Link products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, TP-Link support agents have templated and scripted answers to common questions. If TP-Link agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since TP-Link can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, TP-Link uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from TP-Link?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike TP-Link, 6YA Experts are independent contractors who do not have any access to TP-Link customer information or purchases.

While 6YA Experts can provide effective help on any TP-Link product or service, they do not have access to your TP-Link account and can’t assist with billing, or any non technical issue you have with TP-Link.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from TP-Link agents.

What is 6YA’s relationship with TP-Link?

6YA and TP-Link are not related. While 6YA Experts can provide help and support on most TP-Link products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact TP-Link!

6ya Experts have helped thousands of users with TP-Link issues

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TP-Link Contact Info

Phone Number:
866-225-8139

Email Support:
support.ua@tp-link.com

Twitter:
@TPLINKHELP

Facebook:
facebook.com/TpLink

TP-Link Phone Numbers

Customer Support: 408-618-5474

Customer Support: 626-333-0234

Headquarters: 909-527-6804

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11 TP-Link Experts are online
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11 TP-Link Experts are online
what do you need help with ?
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