SlingTV Phone Number

888-361-7149

Customer Service

Contact Number

15mins

Average Wait Time

on hold with SlingTV

Alternative SlingTV Contact Methods

12hours
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
15mins
Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is SlingTV Customer Service?

Issues Resolved
41%
How often SlingTV resolves issues
N/A
Get better support!
Avg. Call Duration
05:23mins
How long it takes SlingTV to resolve
N/A
Too slow? Fix it now!

Why People are Calling SlingTV

Top Reasons

16%

Activation/Cancellation

14%

Payments and Charges

9%

Staff

8%

Product/Service

53%

Other

Reasons customers like you called recently

17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021

SlingTV: 888-361-7149 Information

Phone Info Details
Phone number to dial 888-361-7149
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 9:15am
Average wait 15 minutes
Alternate methods phone, chat, twitter, web

More SlingTV Contact Information

Contact Information Average Wait Time Avg. Wait Time

Ota Antenna To Your Airtv Player

855-428-7201

N/A

SlingTV Contact Info

Phone Number:
888-361-7149

Email Support:

Twitter:
@slinganswers

Facebook:
facebook.com/sling

SlingTV Phone Numbers

Ota Antenna To Your Airtv Player: 855-428-7201

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Everything you need to know about contacting Sling TV

Sling TV is an Internet television service provider. It offers household or office cable TV channel streaming without full cable payment. Having 2.59 million users, Sling TV receives numerous customer support calls daily. Sling TV only operates in Puerto Rico and the United States.

Best Methods to Contact Sling TV

Sling TV offers various methods for customers to get in touch with their support team. In total, there are three ways to contact Sling TV. These include:

  • Sling TV offers a toll-free number for users to get in touch with a team rep. The first best way to contact Sling TV is dialing 888-361-7149.
  • Sling TV provides a live-chat support feature available to users at http://help.sling.com/.
  • The support team also offers online help desks and community forums to users for detailed conversations and complex issues. You can check out http://help.sling.com/Sling_Contact_US?l=en_US# for that.

Calling Sling TV Customer Support

Here are some common reasons for people to call Sling TV customer support:

  • Technical assistance
  • Invoice issues
  • Starting, modifying or discontinuing services
  • Package related questions
  • Help in troubleshooting problems

Tips to ensure an effective call with Sling TV

You can ensure a productive call with Sling TV and get your issues resolved in no time with the following tips:

  • Keep all the product-related information handy. Like the invoice, warranty, TV or mobile(for technical assistance) etc.
  • Have your notepad ready so that you can jot down important points for future reference.

User Reactions To Calling Sling TV Customer Service

Many users have reported severe grievances against Sling TV’s customer support. Most complaints revolve around accessing certain content, e.g. sports. Although this might be an industry-wide issue. Users who shift from the United States face similar issues in modifying subscription packages.

Issues resolved by Sling TV Customer Service

Sling TV provides optimal solutions to a number of issues like invoice related questions, starting or canceling an account, service modifications and technical assistance with streaming devices and the mobile app.

What Can't Be Resolved by Phone with Sling TV Customer Service?

  • Customer service has no role in deciding the content genre to be streamed. It is mainly in the hands of studios, not Sling TV, to decide what will go on-air and what not.
  • If you are dealing with an unstable connection, communicate with your ISP. Please note the internet provider can only help you if your devices are compatible with the Sling TV app.

Sling TV's call Unsuccessful? Follow the steps below!

There are cases where your call may drop or the issue persists, don't worry. There are still options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly and help your issue resolve faster.
  • The training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first call didn't go well, dial Sling TV again. A different representative may be better able to understand your concerns.
  • Try the live chat option. You can also contact Sling TV’s help forum. This will also ensure you get a record of your chat transcripts useful for future reference.

Contacting SlingTV support or customer service

SlingTV customer support and customer service can be contacted via phone, email, and chat. Like most companies, SlingTV uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. SlingTV customer support agents receive basic training to support SlingTV products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, SlingTV support agents have templated and scripted answers to common questions. If SlingTV agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since SlingTV can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, SlingTV uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from SlingTV?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike SlingTV, 6YA Experts are independent contractors who do not have any access to SlingTV customer information or purchases.

While 6YA Experts can provide effective help on any SlingTV product or service, they do not have access to your SlingTV account and can’t assist with billing, or any non technical issue you have with SlingTV.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from SlingTV agents.

What is 6YA’s relationship with SlingTV?

6YA and SlingTV are not related. While 6YA Experts can provide help and support on most SlingTV products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact SlingTV!

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SlingTV Contact Info

Phone Number:
888-361-7149

Email Support:

Twitter:
@slinganswers

Facebook:
facebook.com/sling

SlingTV Phone Numbers

Ota Antenna To Your Airtv Player: 855-428-7201

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 SlingTV Experts are online
what do you need help with ?
16 SlingTV Experts are online
what do you need help with ?
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