Shutterfly Phone Number


Customer Service

Contact Number


Average Wait Time

on hold with Shutterfly

Alternative Shutterfly Contact Methods

Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Shutterfly Customer Service?

Issues Resolved
How often Shutterfly resolves issues
Get better support!
Avg. Call Duration
How long it takes Shutterfly to resolve
Too slow? Fix it now!

Reasons customers like you called recently

14 Oct, 2021
13 Oct, 2021
12 Oct, 2021
11 Oct, 2021
09 Oct, 2021
09 Oct, 2021
09 Oct, 2021
09 Oct, 2021

Shutterfly: 888-225-7159 Information

Phone Info Details
Phone number to dial 888-225-7159
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 5am-10pm, Sat-Sun 6am-10pm PST
Best time to dial 8:15am
Average wait 47 minutes
Alternate methods phone, web

Shutterfly Contact Info

Phone Number:

Email Support:



Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number

Everything you need to know about contacting Shutterfly

Shutterfly is an American photography and photography equipment company. Headquartered in California, it receives multiple customer support requests every day.

Best Methods to Contact Shutterfly

Shutterfly offers various methods for customers to get in touch with their support team. In total, there are two ways to contact Shutterfly. These include:

  • Shutterfly offers a toll-free number for users to get in touch with a team rep. The best way to contact Shutterfly is dialing 888-225-7159.
  • The support team also offers online help desks and community forums to users for detailed conversations and complex issues. You can check out for that.

Calling Shutterfly Customer Support

Here are some common reasons for people to call Shutterfly customer support:

  • Invoice and payment issues
  • Technical assistance
  • Product related queries
  • Tracking orders
  • Help with troubleshooting problems

Tips to ensure an effective call with Shutterfly

  • Make sure to gather documentation that supports your case. This may include screenshots of previous correspondences, account details or error messages.
  • Contact customer service and explain your concern.
  • If you are facing technical issues, call only when you're near your device.

User Reactions To Calling Shutterfly Customer Service

Shutterfly generally provides user-friendly customer assistance. But a company this large is bound to receive both criticism and appreciation for its services.

Issues resolved by Shutterfly Customer Service

Customer service agents can resolve most customer issues. They settle doubts regarding product details, technical support, and troubleshooting.

What Can't Be Resolved by Phone with Shutterfly Customer Service?

Shutterfly is not accountable for device incompatibility. If a Shutterfly product isn’t compatible with your device you need to take that up with your device’s customer support or a repair center.

Shutterfly's call Unsuccessful? Follow the steps below!

There are cases where your call may drop or the issue persists, don't worry. There are still options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly and help your issue resolve faster.
  • Different service agents have different levels of training, knowledge and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • Try reaching out to Shutterfly’s help forum. This option will ensure you get a record of your chat transcripts useful for future reference.

Contacting Shutterfly support or customer service

Shutterfly customer support and customer service can be contacted via phone, email, and chat. Like most companies, Shutterfly uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Shutterfly customer support agents receive basic training to support Shutterfly products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Shutterfly support agents have templated and scripted answers to common questions. If Shutterfly agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Shutterfly can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Shutterfly uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Shutterfly?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Shutterfly, 6YA Experts are independent contractors who do not have any access to Shutterfly customer information or purchases.

While 6YA Experts can provide effective help on any Shutterfly product or service, they do not have access to your Shutterfly account and can’t assist with billing, or any non technical issue you have with Shutterfly.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Shutterfly agents.

What is 6YA’s relationship with Shutterfly?

6YA and Shutterfly are not related. While 6YA Experts can provide help and support on most Shutterfly products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Shutterfly!

6ya Experts have helped thousands of users with Shutterfly issues

Talk to a Shutterfly Expert in seconds!

9 Shutterfly Experts are online
what do you need help with ?

Shutterfly Contact Info

Phone Number:

Email Support:



Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
9 Shutterfly Experts are online
what do you need help with ?
9 Shutterfly Experts are online
what do you need help with ?
As Seen On