Sennheiser Phone Number


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Sennheiser: 877-736-6434 Information

Phone Info Details
Phone number to dial 877-736-6434
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 3:45pm
Average wait 4 minutes
Alternate methods phone

Sennheiser Contact Info

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Everything you need to know about Contacting Sennheiser

Sennheiser is a German audio company that specializes in the design and production of a wide range of high-fidelity products, like microphones, headphones, telephone accessories, and aviation headsets for personal, professional, and business applications. Sennheiser receives lots of customer support requests every day.

Best Methods to Contact Sennheiser

Unfortunately, there is only one way to contact Sennheiser. Sennheiser offers a toll-free number for users to get in touch with a team rep. You can reach out to Sennheiser by dialing 877-736-6434.

Calling Sennheiser Customer Support

Here are some common reasons for people to call Sennheiser customer support:

  • Billing and payment issues
  • Placing, changing, or canceling orders
  • Requesting returns
  • Claiming refunds
  • Reporting overcharge
  • Registering complaints
  • Help with troubleshooting problems

Tips to ensure an effective call with Sennheiser

You can ensure a productive call with Sennheiser and get your issues resolved in no time with the following tips:

  • Make sure to dial the correct number.
  • Keep important information like the product model, serial number, invoice, order details, etc handy.
  • Have your notepad ready so that you can jot down important points for future reference.

User Reactions To Calling Sennheiser Customer Service

The user reviews are mostly positive and satisfactory. However, some are dissatisfied with the lack of options to contact Sennheiser.

Issues resolved by Sennheiser Customer Service Representative

Sennheiser customer service provides effective solutions to a lot of questions. These include placing, changing, or canceling an order, providing tech support, registering complaints, etc.

What Cannot Be Resolved by Phone with Sennheiser Customer Service?

  • If your Sennheiser device is not incompatible with other electronic devices or your smartphone, a Sennheiser customer service representative may be able to suggest a workaround, but he or she cannot resolve the incompatibility.
  • A Sennheiser customer service representative may not resolve issues involving a third-party retailer, particularly when it comes to pricing.

Call with Sennheiser Unsuccessful? Follow the steps ahead

There are cases where your call may drop or the issue persists, don't worry. Follow the steps ahead:

  • Make notes in your call with the representative. In case the call hangs up, go through the notes. The information jotted may assist you to explain your concern thoroughly.
  • Unfortunately, this is the only way of reaching out to Sennheiser. Contact customer service again. Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may help you.

Contacting Sennheiser support or customer service

Sennheiser customer support and customer service can be contacted via phone, email, and chat. Like most companies, Sennheiser uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Sennheiser customer support agents receive basic training to support Sennheiser products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Sennheiser support agents have templated and scripted answers to common questions. If Sennheiser agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Sennheiser can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Sennheiser uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Sennheiser?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Sennheiser, 6YA Experts are independent contractors who do not have any access to Sennheiser customer information or purchases.

While 6YA Experts can provide effective help on any Sennheiser product or service, they do not have access to your Sennheiser account and can’t assist with billing, or any non technical issue you have with Sennheiser.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Sennheiser agents.

What is 6YA’s relationship with Sennheiser?

6YA and Sennheiser are not related. While 6YA Experts can provide help and support on most Sennheiser products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Sennheiser!

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Sennheiser Contact Info

Phone Number:

Email Support:



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14 Sennheiser Experts are online
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14 Sennheiser Experts are online
what do you need help with ?
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