Roblox Phone Number

888-858-2569

Customer Service

Contact Number

24mins

Average Wait Time

on hold with Roblox

Alternative Roblox Contact Methods

10hours
Avg. Response Time by Email
Skip the wait!
38hours
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Roblox Customer Service?

Issues Resolved
N/A
How often Roblox resolves issues
N/A
Get better support!
Avg. Call Duration
00:47mins
How long it takes Roblox to resolve
N/A
Too slow? Fix it now!

Why People are Calling Roblox

Top Reasons

43%

Account

25%

Product/Service

6%

Cards

5%

Payments and Charges

21%

Other

Roblox: 888-858-2569 Information

Phone Info Details
Phone number to dial 888-858-2569
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 8:15am
Average wait 24 minutes
Alternate methods phone, email, web, twitter

Roblox Contact Info

Phone Number:
888-858-2569

Email Support:
info@roblox.com

Twitter:
@infoatroblox

Facebook:
facebook.com/Roblox

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Everything you need to know about Contacting Roblox

Roblox is a famous virtual game platform that allows users to create customized games. Roblox is a go-to destination for gamers across the globe.

Best Methods to Contact Roblox

Roblox offers various methods for customers to get in touch with their support team. In total, there are three efficient and tested ways to contact Roblox. These include:

  • Roblox offers a toll-free number for users across the globe to get in touch with a team rep. The best way to contact Roblox is by dialing 888-858-2569.
  • The next efficient way to seek support from Roblox will be to mail them at their official mail address, info@roblox.com. You may expect a reply from Roblox in the next 10 hours.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out corp.roblox.com for more help.

Calling Roblox Customer Service

Here are some common reasons for people to call Roblox customer support:

  • Hacked accounts
  • Account access
  • Missing Robux
  • Refund requests
  • Updating password

Tips to Ensure an Effective Call With Roblox Customer Service

  • Check the number calling twice and call around 8:15 in the morning. Calling facilities are available 24×7.
  • Keep your documents handy to troubleshoot along with the agent on the call.
  • Some remote diagnostics work best if you're not using the device for the call. It is advisable to use another phone or computer to connect with the representative.
  • Keep a notepad and pen handy to take notes.

User Reactions To Calling Roblox Customer Service

Users have come up with mixed reviews for the Roblox support team. Many seem to be satisfied with the quality of assistance. However, some have reported disappointment over long waiting times.

Issues Resolved by Phone with Roblox Customer Service

Issues resolved by a Roblox representative include reporting a hacked account, granting account access, missing Robux, refund requests, resetting the password, and other technical issues.

What Cannot Be Resolved by Phone with Roblox Customer Service?

Some issues couldn't be fixed by just contacting Roblox. They are not answerable to the issues related to bugs or internet connectivity. They also cannot help with the problem with the device.

Call with Roblox Unsuccessful? Follow the Steps Below

If your call drops or the issue persists, don't worry. There are other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • You can also email Roblox about your issue. This may take some time but may prove helpful in the escalation of your case.
  • You can also contact them through Roblox’s official Twitter account. The social media specialist may get your issue and support you in getting through it.

Contacting Roblox support or customer service

Roblox customer support and customer service can be contacted via phone, email, and chat. Like most companies, Roblox uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Roblox customer support agents receive basic training to support Roblox products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Roblox support agents have templated and scripted answers to common questions. If Roblox agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Roblox can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Roblox uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Roblox?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Roblox, 6YA Experts are independent contractors who do not have any access to Roblox customer information or purchases.

While 6YA Experts can provide effective help on any Roblox product or service, they do not have access to your Roblox account and can’t assist with billing, or any non technical issue you have with Roblox.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Roblox agents.

What is 6YA’s relationship with Roblox?

6YA and Roblox are not related. While 6YA Experts can provide help and support on most Roblox products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Roblox!

6ya Experts have helped thousands of users with Roblox issues

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Roblox Contact Info

Phone Number:
888-858-2569

Email Support:
info@roblox.com

Twitter:
@infoatroblox

Facebook:
facebook.com/Roblox

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17 Roblox Experts are online
what do you need help with ?
17 Roblox Experts are online
what do you need help with ?
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