Payments and Charges
Average Wait Time
on hold with Roblox
Payments and Charges
|Phone number to dial||888-858-2569|
|Call picked up by a real person||YES|
|Department you're calling||Customer service|
|Call center hours||24 hours, 7 days|
|Best time to dial||8:15am|
|Average wait||24 minutes|
|Alternate methods||phone, email, web, twitter|
Roblox is a famous virtual game platform that allows users to create customized games. Roblox is a go-to destination for gamers across the globe.
Roblox offers various methods for customers to get in touch with their support team. In total, there are three efficient and tested ways to contact Roblox. These include:
Here are some common reasons for people to call Roblox customer support:
Users have come up with mixed reviews for the Roblox support team. Many seem to be satisfied with the quality of assistance. However, some have reported disappointment over long waiting times.
Issues resolved by a Roblox representative include reporting a hacked account, granting account access, missing Robux, refund requests, resetting the password, and other technical issues.
Some issues couldn't be fixed by just contacting Roblox. They are not answerable to the issues related to bugs or internet connectivity. They also cannot help with the problem with the device.
If your call drops or the issue persists, don't worry. There are other options:
Roblox customer support and customer service can be contacted via phone, email, and chat. Like most companies, Roblox uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Roblox customer support agents receive basic training to support Roblox products and services, and have access to customer information, purchase history, and prior customer support inquiries.
In order to answer customer inquiries, Roblox support agents have templated and scripted answers to common questions. If Roblox agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.
Since Roblox can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Roblox uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.
6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Roblox, 6YA Experts are independent contractors who do not have any access to Roblox customer information or purchases.
While 6YA Experts can provide effective help on any Roblox product or service, they do not have access to your Roblox account and can’t assist with billing, or any non technical issue you have with Roblox.
Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Roblox agents.
6YA and Roblox are not related. While 6YA Experts can provide help and support on most Roblox products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.
6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.
Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.
6ya Experts have helped thousands of users with Roblox issues