Redfin Phone Number


Customer Service

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How Effective is Redfin Customer Service?

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Why People are Calling Redfin

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05 Aug, 2021
26 Jul, 2021

Redfin: 877-973-3346 Information

Phone Info Details
Phone number to dial 877-973-3346
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 8am-5pm PST
Best time to dial 10:45am
Average wait 4 minutes
Alternate methods phone, web

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Redfin Contact Info

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Everything you need to know about Contacting Redfin

Redfin is a real estate brokerage agency providing real-estate listings on its website. With such a massive customer reach, it isn’t surprising that Redfin receives many calls for customer support.

Best methods to contact Redfin

Redfin offers different methods for users to get in touch with customer support. In total, there are two approved ways to contact Redfin.

  • Redfin offers a toll-free number for users across the globe to get in touch with the support team. Dial 877-973-3346. The average waiting time is 2 minutes.
  • Redfin’s online help desk is also available to users for detailed conversations. You can contact the help desk via

Calling Redfin Customer Support

Here are some common reasons for people to call Redfin customer support:

  • Questions about old records
  • Assistance in selling or buying properties
  • Modifying property ownership details

Tips for contacting Redfin Customer Support

  • Call during the working hours i.e. 8 a.m.- 5 p.m. The best time to call Redfin is around 1 PM.
  • Takes notes while talking to the customer service rep.
  • Keep the necessary documents with you. You may be asked to produce these anytime.

Customer reactions to Redfin Customer Service

Although Redfin customer service does its best to help customers, some customers are unsatisfied with Redfin’s support services. A fraction of users has complained of undertrained agents and unprofessional service.

Issues resolved by a Redfin Customer Service Representative

A Redfin customer service rep can help you with the following:

  • Get your old records
  • Help you in finding a suitable property
  • Changing details

Call with Redfin Unsuccessful? Follow the steps below

  • Look through your notes. Identify any areas of miscommunication and point them out during future communications.
  • Call back. Politely explain why you are unsatisfied with the resolution.
  • Check out Redfin's website and try the live chat option. This will ensure you get a record of your chat transcripts useful for future reference.
  • Social media is a good place to seek advice from other users and specialists. Redfin is also available on Twitter and Facebook. You can put your questions over there and someone might help you.

Contacting Redfin support or customer service

Redfin customer support and customer service can be contacted via phone, email, and chat. Like most companies, Redfin uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Redfin customer support agents receive basic training to support Redfin products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Redfin support agents have templated and scripted answers to common questions. If Redfin agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Redfin can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Redfin uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Redfin?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Redfin, 6YA Experts are independent contractors who do not have any access to Redfin customer information or purchases.

While 6YA Experts can provide effective help on any Redfin product or service, they do not have access to your Redfin account and can’t assist with billing, or any non technical issue you have with Redfin.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Redfin agents.

What is 6YA’s relationship with Redfin?

6YA and Redfin are not related. While 6YA Experts can provide help and support on most Redfin products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Redfin!

6ya Experts have helped thousands of users with Redfin issues

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Redfin Contact Info

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Email Support:



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14 Redfin Experts are online
what do you need help with ?
14 Redfin Experts are online
what do you need help with ?
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