Q Link Phone Number

855-754-6543

Customer Service

Contact Number

8mins

Average Wait Time

on hold with Q Link

Alternative Q Link Contact Methods

N/A
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
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No Wait
Avg. Response Time on 6ya
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How Effective is Q Link Customer Service?

Issues Resolved
15%
How often Q Link resolves issues
N/A
Get better support!
Avg. Call Duration
04:07mins
How long it takes Q Link to resolve
N/A
Too slow? Fix it now!

Why People are Calling Q Link

Top Reasons

10%

Product/Service

9%

Request for Information

8%

Activation/Cancellation

6%

Staff

67%

Other

Q Link: 855-754-6543 Information

Phone Info Details
Phone number to dial 855-754-6543
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 9am-5pm EST
Best time to dial 9:01am
Average wait 8 minutes
Alternate methods phone, web

More Q Link Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

305-260-6232

N/A

reg@qlinkwireless.com

reg@qlinkwireless.com

N/A

Q Link Contact Info

Phone Number:
855-754-6543

Email Support:
support@qlinkwireless.com

Twitter:
@qlinkwireless

Facebook:
facebook.com/qlinkwireless

Q Link Phone Numbers

Customer Service: 305-260-6232

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Everything you need to know about Contacting Q Link Wireless

QLink Wireless is a telecommunications company offering cell phones and free wireless service to lifetime members in the United States.

Best Methods to Contact Q Link Wireless

QLink Wireless offers various methods for customers to get in touch with their support team.

  • QLink offers a toll-free number for users across the globe to get in touch with a team rep. The best way to contact QLink is by dialing 855-754-6543.
  • The support team also offers online help forum services to users for detailed conversations. You can check out http://www.qlink.com for more help.

Calling QLink Wireless Customer Service

People call Q Link Wireless for numerous reasons. These include:

  • Request to transfer phone number
  • Reporting lost or stolen phone
  • Changing Sim Card
  • Cancelation of account
  • Device related inquiries

Tips to Ensure an Effective Call With QLink Wireless

  • Make sure you are calling the correct number. The calling facilities are available from 9 am to 5 pm, weekdays. It is advisable to call around 9 am.
  • Keep all the required documents handy.
  • Take notes of your conversation with the representative. It may help in further inquiry.
  • Some remote diagnostics work best if you're not using the device for the call. It is advisable to use another phone or computer to connect with the representative.

User Reactions To Calling QLink Wireless Customer Service

Q Link Wireless has received mixed reviews for its customer service. Many customers are satisfied with the assistance received. However, a section has expressed dissatisfaction over long waiting times and frequent call drops.

Issues Resolved by Phone with QLink Wireless

The representatives are generally able to resolve most of the customer issues including transferring phone numbers, lost or stolen phones, canceling the QLink account, device support, and other technical problems.

What Cannot Be Resolved by Phone with QLink Wireless?

  • Q Link Wireless customer service can't resolve issues related to device incompatibility with the Q Link app.
  • It also cannot help you with an unstable internet connection.

Call With QLink Wireless Unsuccessful? Follow the Steps Below

If your call drops or the issue persists, don't worry. There are other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.
  • If calling doesn't work, visit the website and select the member's option. You will be directed to a support option. Provide basic membership data and detail your issue. You’ll be connected to a rep instantly.

Contacting Q Link support or customer service

Q Link customer support and customer service can be contacted via phone, email, and chat. Like most companies, Q Link uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Q Link customer support agents receive basic training to support Q Link products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Q Link support agents have templated and scripted answers to common questions. If Q Link agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Q Link can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Q Link uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Q Link?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Q Link, 6YA Experts are independent contractors who do not have any access to Q Link customer information or purchases.

While 6YA Experts can provide effective help on any Q Link product or service, they do not have access to your Q Link account and can’t assist with billing, or any non technical issue you have with Q Link.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Q Link agents.

What is 6YA’s relationship with Q Link?

6YA and Q Link are not related. While 6YA Experts can provide help and support on most Q Link products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Q Link!

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Q Link Contact Info

Phone Number:
855-754-6543

Email Support:
support@qlinkwireless.com

Twitter:
@qlinkwireless

Facebook:
facebook.com/qlinkwireless

Q Link Phone Numbers

Customer Service: 305-260-6232

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
11 Q Link Experts are online
what do you need help with ?
11 Q Link Experts are online
what do you need help with ?
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