Paypal Phone Number

Paypal

888-221-1161

Customer service

Paypal Wait Time

Avg. Wait
23mins
on hold with Paypal
Skip the wait!
Best Time to Call
2:45pm
Hours: Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST
Get Help Now Instead!

How Effective is Paypal Customer Service?

Issues Resolved
6%
How often Paypal resolves issues
N/A
Get better support!
Avg. Call Duration
04:54mins
How long it takes Paypal to resolve
N/A
Too slow? Fix it now!

Why People are Calling Paypal

Top Reasons

24%

Account

15%

Payments and Charges

7%

Request for Information

5%

Refund

49%

Other

Reasons customers like you called recently

22 Apr, 2021
22 Apr, 2021
22 Apr, 2021
22 Apr, 2021
22 Apr, 2021
22 Apr, 2021
22 Apr, 2021
22 Apr, 2021

Paypal: 888-221-1161 Information

Phone Info Details
Phone number to dial 888-221-1161
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 5am-10pm, Sat-Sun 6am-6pm PST
Best time to dial 2:45pm
Average wait 23 minutes
Alternate methods phone, facebook, email, twitter, web

Paypal Contact Info

Paypal Phone Number Paypal Email Support Paypal on Social Media Paypal Customer Service Paypal General Contact Info

Paypal Phone Numbers

International Customer Service: 402-935-2050

Customer Service: 877-569-1136

Merchant Services: 866-428-0256

Credit/ Debit Cards: 855-520-0991

Credit/ Debit Cards: 866-300-6432

Customer Service: 888-914-8072

Customer Service: 844-373-4961

Customer Service: 866-571-3012

Customer Service: 402-935-7733

Mid-Sized Businesses: 877-794-7676

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Everything you need to know about Contacting PayPal

PayPal is a California-based online payment company that offers loans, debit, credit cards, and currency conversions. With a user-base of 255 million customers, PayPal receives tons of requests for customer care every day.

Best Methods to Contact PayPal

PayPal offers various methods for customers to get in touch with their support team. These include:

  • PayPal offers a toll-free number for users across the globe to get in touch with a team rep. The first best way to contact PayPal is dialing 888-221-1161.
  • The next efficient way to seek support from PayPal would be to mail them at their official mail address, response @ paypal.com . You may expect a reply from PayPal in the next 38 hours.
  • The support team also offers online help desks and community forums to users for detailed conversations and complex issues. You can check out help. paypal.com for the same.
  • PayPal is available on Twitter as @ask PayPal. You may tweet about your issue on the social media platform and get your issue resolved really early. Best time to tweet your response at around 3 in noon.
  • Unfortunately, PayPal doesn't offer a live-chat support feature at this time. However, you may hear from PayPal about the same in the coming years.

Calling PayPal Customer Support

People call PayPal customer support for following reasons:

  • Balance statements
  • Refund requests
  • Identity theft and fraud complaints
  • Change in account information
  • Technical assistance in loans and cards

How to have a productive call with PayPal Customer Service

You can ensure a productive call with PayPal using following practices:

  • PayPal is language sensitive and can assist in the user's native language as well. Users with a non-English background are given separate customer support contacts. Make sure you jot down the right number for quick resolution.
  • The standard customer service hours in PayPal vary from 6 a.m. to 6 p.m. Pacific time. Make sure you call within this time range only.
  • Log in to your PayPal account and click on the 'Contact Us' tab. Tap the 'Call Us' graphic. PayPal will redirect you to a page with a temporary code and contact numbers to customer care. Enter the code for quick support.
  • Try to call PayPal with your registered number only. PayPal is security-conscious and you may face extra questions if you call from a contact number, not connected to your account.
  • Make sure to take notes during the call.

User Experience with PayPal Customer Support

PayPal indeed has a large customer base and generally ensures user-friendly customer assistance to its users. However, some users have complained of inconsistent assistance and transparency concerns over the past few years. There have been instances, where accounts froze and were put on hold for months.

Overall, users have mixed reviews over PayPal customer care.

Issues resolved by PayPal Customer Service Representative

PayPal customer service can solve the following issues:

  • Verifying transactions
  • Changing and reviewing account limit
  • Addressing fraud or theft issues
  • Technical support
  • Debit and credit card use cases

PayPal has efficient phone and email-based customer service.

What Can't Be Resolved by Phone With PayPal?

  • In case of conflict with the buyer or seller over payment issues, PayPal may not intervene. It is better if both parties can resolve the situation without mediator assistance.
  • In cases of identity theft or account scams, you may have to contact your concerned bank for prior assistance. PayPal provides limited assistance in fraud and theft issues.

Unhappy With your Call to PayPal? Follow these steps:

  • Make sure to take notes or record transcript of your conversation. You may need the details again.
  • If you think the first representative didn't get your concern, call back. You will be assigned another agent, with more expertise and training. He may support you better than the first rep.
  • Use alternative methods of seeking customer assistance. Use email, social media platforms, live chats, or PayPal forums to resolve your concerns at the earliest.
  • Have a printed record of your conversation in cases of scam. You may need them to file complaints in the Federal Consumer Financial Protection Bureau.
  • Finally, if you'd like to skip the wait and speak with an expert, 6ya can connect you with a PayPal Expert in seconds!

Contacting Paypal support or customer service

Paypal customer support and customer service can be contacted via phone, email, and chat. Like most companies, Paypal uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Paypal customer support agents receive basic training to support Paypal products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Paypal support agents have templated and scripted answers to common questions. If Paypal agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Paypal can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Paypal uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Paypal?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Paypal, 6YA Experts are independent contractors who do not have any access to Paypal customer information or purchases.

While 6YA Experts can provide effective help on any Paypal product or service, they do not have access to your Paypal account and can’t assist with billing, or any non technical issue you have with Paypal.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Paypal agents.

What is 6YA’s relationship with Paypal?

6YA and Paypal are not related. While 6YA Experts can provide help and support on most Paypal products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Paypal!

6ya Experts have helped thousands of users with Paypal issues

Talk to an Expert in seconds!

11 Paypal Experts are online

Paypal Contact Info

Paypal Phone Number Paypal Email Support Paypal on Social Media Paypal Customer Service Paypal General Contact Info

Paypal Phone Numbers

International Customer Service: 402-935-2050

Customer Service: 877-569-1136

Merchant Services: 866-428-0256

Credit/ Debit Cards: 855-520-0991

Credit/ Debit Cards: 866-300-6432

Customer Service: 888-914-8072

Customer Service: 844-373-4961

Customer Service: 866-571-3012

Customer Service: 402-935-7733

Mid-Sized Businesses: 877-794-7676

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11 Paypal Experts are online
11 Paypal Experts are online
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