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Everything you need to know about Contacting Mint

Mint is a personal finance management website and mobile app. It is more like a free budgeting app that syncs users’ bank account details, credit cards, etc, and helps to track the flow of money. With over 20 million users, it isn’t surprising that Mint receives many customer support requests daily.

Best methods to contact Mint

  • Mint offers limited ways in which users can get in touch with customer support. The best way to reach Mint is by contacting the company via Twitter. You can find them at @mintsupport. The best time to tweet them is around 2 p.m. and you can expect a reply within 4 hours.
  • Another method to get in touch with customer support is through their online help desk. The help desk can be found on the official Mint website.

Contacting Mint customer service

Here are some common reasons for people to contact Mint Customer Support:

  • Accessing account
  • Activating plan
  • Upgrading connection
  • Updating personal information

Tips for contacting Mint Customer Service

To make sure your request is handled quickly and professionally, follow the steps below:

  • Keep the necessary documents with you. Have your account details or any form of prior communication for reference.
  • Keep your device handy if you face technical issues with the app. You’ll be able to troubleshoot easily.

Customer reactions to calling Mint Customer Service

Many users have expressed dissatisfaction with Mint’s customer service. Some of the common complaints are:

  • Chat operators communicate with several customers at a time. This sort of unprofessionalism generally frustrates users.
  • The user requests were left unanswered.

Issues resolved by Mint Customer Service

  • Help with accessing account
  • Activating plan
  • Assistance in adding info to the account

Contact with Mint unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Look through your conversation. Identify areas of miscommunication and point them out during future communications.
  • Write back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.

Contacting support or customer service customer support and customer service can be contacted via phone, email, and chat. Like most companies, uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. customer support agents receive basic training to support products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, support agents have templated and scripted answers to common questions. If agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike, 6YA Experts are independent contractors who do not have any access to customer information or purchases.

While 6YA Experts can provide effective help on any product or service, they do not have access to your account and can’t assist with billing, or any non technical issue you have with

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from agents.

What is 6YA’s relationship with

6YA and are not related. While 6YA Experts can provide help and support on most products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact!

6ya Experts have helped thousands of users with issues

Talk to a Expert in seconds!

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18 Experts are online
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