McAfee Phone Number

888-847-8766

Customer Service

Contact Number

2mins

Average Wait Time

on hold with McAfee

Alternative McAfee Contact Methods

57hours
Avg. Response Time by Email
Skip the wait!
4hours
Avg. Response Time on Twitter
Skip the wait!
4hours
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is McAfee Customer Service?

Issues Resolved
30%
How often McAfee resolves issues
N/A
Get better support!
Avg. Call Duration
00:23mins
How long it takes McAfee to resolve
N/A
Too slow? Fix it now!

Why People are Calling McAfee

Top Reasons

12%

Refund

12%

Activation/Cancellation

10%

Request for Information

10%

Account

56%

Other

Reasons customers like you called recently

21 Oct, 2021
20 Oct, 2021
19 Oct, 2021
16 Oct, 2021
12 Oct, 2021
12 Oct, 2021
08 Oct, 2021
08 Oct, 2021

McAfee: 888-847-8766 Information

Phone Info Details
Phone number to dial 888-847-8766
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Sun 6am-6pm PST
Best time to dial 2pm
Average wait 2 minutes
Alternate methods phone, chat, web, email, facebook, twitter

More McAfee Contact Information

Contact Information Average Wait Time Avg. Wait Time

Technical Support

800-937-2237

N/A

Customer Service

866-622-3911

N/A

Business Sales

877-363-3585

N/A

Business Sales

+3 380-554-2633

N/A

Business Sales

+49 800-664-7628

N/A

Business Sales

+3 980-090-2644

N/A

Business Sales

+65 800-448-1657

N/A

Customer Service

+86 800-810-9806

N/A

Emergency/ Hotline

866-212-5589

N/A

Emergency/ Hotline

+44 175-361-1499

N/A

General Info

+43 199-460-6202

N/A

General Info

+91 806-656-9000

N/A

General Info

322-275-0703

N/A

General Info

+55 113-711-8201

N/A

General Info

571-511-1700

N/A

General Info

+495 251-871-7000

N/A

General Info

+6 138-699-9200

N/A

General Info

+867 558-282-5003

N/A

General Info

+6 129-761-4200

N/A

Headquarters

+1 905-754-3700

N/A

Headquarters

+86 105-951-0600

N/A

Headquarters

+3 314-762-5600

N/A

Headquarters

498937070

N/A

Headquarters

+9 723-645-4300

N/A

Headquarters

390-255-4171

N/A

Headquarters

+91 226-260-1300

N/A

Headquarters

656-222-7555

N/A

Headquarters

+2 711-707-5500

N/A

Headquarters

+44 175-361-1000

N/A

Legal

+35 321-467-2000

N/A

Legal

+8 157-001-0220

N/A

Legal

+35 357-868-4800

N/A

reseller_support@mcafee.com

reseller_support@mcafee.com

N/A

oem_sales_mcafee@mcafee.com

oem_sales_mcafee@mcafee.com

N/A

sia_information@mcafee.com

sia_information@mcafee.com

N/A

smallbusiness@mcafee.com

smallbusiness@mcafee.com

N/A

cnconsumer@mcafee.com

cnconsumer@mcafee.com

N/A

apac_media@mcafee.com

apac_media@mcafee.com

N/A

emea_media@mcafee.com

emea_media@mcafee.com

N/A

japan_media@mcafee.com

japan_media@mcafee.com

N/A

media@mcafee.com

media@mcafee.com

N/A

k12_education@mcafee.com

k12_education@mcafee.com

N/A

health@mcafee.com

health@mcafee.com

N/A

higher_education@mcafee.com

higher_education@mcafee.com

N/A

sales@mcafee.com

sales@mcafee.com

N/A

McAfee Contact Info

Phone Number:
888-847-8766

Email Support:
Francie_coulter@mcafee.com

Twitter:
@McAfeeBusiness

Facebook:
facebook.com/McAfee

McAfee Phone Numbers

Technical Support: 800-937-2237

Customer Service: 866-622-3911

Business Sales: 877-363-3585

Business Sales: +3 380-554-2633

Business Sales: +49 800-664-7628

Business Sales: +3 980-090-2644

Business Sales: +65 800-448-1657

Customer Service: +86 800-810-9806

Emergency/ Hotline: 866-212-5589

Emergency/ Hotline: +44 175-361-1499

General Info: +43 199-460-6202

General Info: +91 806-656-9000

General Info: 322-275-0703

General Info: +55 113-711-8201

General Info: 571-511-1700

General Info: +495 251-871-7000

General Info: +6 138-699-9200

General Info: +867 558-282-5003

General Info: +6 129-761-4200

Headquarters: +1 905-754-3700

Headquarters: +86 105-951-0600

Headquarters: +3 314-762-5600

Headquarters: 498937070

Headquarters: +9 723-645-4300

Headquarters: 390-255-4171

Headquarters: +91 226-260-1300

Headquarters: 656-222-7555

Headquarters: +2 711-707-5500

Headquarters: +44 175-361-1000

Legal: +35 321-467-2000

Legal: +8 157-001-0220

Legal: +35 357-868-4800

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Everything you need to know about Contacting McAfee

McAfee is an antivirus solutions company best known for its security products. It provides security services for professional and personal accounts, identity threat protection, and VPN.

Best methods to contact McAfee

McAfee offers various methods for users to get in touch with customer support. In total, there are four ways to contact McAfee.

  • McAfee offers a toll-free number for users across the globe to get in touch with the support team. Dial 888-847-8766. The average waiting time is 3 minutes.
  • You can also mail them through their official email address i.e. francie_coulter@mcafee.com and expect a reply within 26 hours.
  • McAfee’s Online help desk is also available to users for a detailed conversation regarding complex issues. You can contact the help desk via service.mcafee.com.
  • Start a live chat by following the given link: http://www.mcafee.com/us/chat/chat_form.html

Calling McAfee Customer Support

Here are common reasons for people to call McAfee customer support:

  • Questions regarding product installation
  • Technical assistance
  • Login issues
  • Billing issues
  • Purchasing or upgrading products

Tips for calling McAfee Customer Service

  • Customer service helplines are based on divisions and geographical regions. Calling the right number will save you time and your issue will be taken up by the right rep.
  • Keep important documents handy. These include order numbers, credit card statements, serial numbers, and any prior communication between McAfee and yourself. You may be asked to present the same upon request.
  • Keep your device nearby to troubleshoot along with the agent on call.
  • Take notes while having the conversation.

Customer reactions to calling McAfee Customer Service

According to online reviews and media reports, there are no patterns of unsatisfied customer service. Users were happy with the support received.

Issues resolved by McAfee Customer Service

Issues resolved by the customer service reps include:

  • Subscription and billing issues
  • Tracking order
  • Installation issues
  • Technical assistance

Issues that can’t be resolved by McAfee Customer Service

  • McAfee reps can’t resolve issues between its product and third-party companies. They can advise you but don’t have a say in conclusions drawn between you and the third party.
  • McAfee advises users to contact the nearest McAfee retailer in instances of technical glitches.

Call with McAfee unsuccessful? Follow the steps below

If you feel disappointed with the response received, don't worry. You can follow the tips mentioned below:

  • Skim through your notes and identify areas of miscommunication between the rep and yourself.
  • Call back. The second rep might have more training and may help you more efficiently.
  • Instead of calling, you can explore other available options including live chat, filling an online form, visiting the customer forum. Through these mediums, you can connect with experienced users who might help you.
  • If you bought the McAfee product through a third-party seller, you can request that seller to help resolve your issue.

Contacting McAfee support or customer service

McAfee customer support and customer service can be contacted via phone, email, and chat. Like most companies, McAfee uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. McAfee customer support agents receive basic training to support McAfee products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, McAfee support agents have templated and scripted answers to common questions. If McAfee agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since McAfee can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, McAfee uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from McAfee?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike McAfee, 6YA Experts are independent contractors who do not have any access to McAfee customer information or purchases.

While 6YA Experts can provide effective help on any McAfee product or service, they do not have access to your McAfee account and can’t assist with billing, or any non technical issue you have with McAfee.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from McAfee agents.

What is 6YA’s relationship with McAfee?

6YA and McAfee are not related. While 6YA Experts can provide help and support on most McAfee products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact McAfee!

6ya Experts have helped thousands of users with McAfee issues

Talk to a McAfee Expert in seconds!

16 McAfee Experts are online
what do you need help with ?

McAfee Contact Info

Phone Number:
888-847-8766

Email Support:
Francie_coulter@mcafee.com

Twitter:
@McAfeeBusiness

Facebook:
facebook.com/McAfee

McAfee Phone Numbers

Technical Support: 800-937-2237

Customer Service: 866-622-3911

Business Sales: 877-363-3585

Business Sales: +3 380-554-2633

Business Sales: +49 800-664-7628

Business Sales: +3 980-090-2644

Business Sales: +65 800-448-1657

Customer Service: +86 800-810-9806

Emergency/ Hotline: 866-212-5589

Emergency/ Hotline: +44 175-361-1499

General Info: +43 199-460-6202

General Info: +91 806-656-9000

General Info: 322-275-0703

General Info: +55 113-711-8201

General Info: 571-511-1700

General Info: +495 251-871-7000

General Info: +6 138-699-9200

General Info: +867 558-282-5003

General Info: +6 129-761-4200

Headquarters: +1 905-754-3700

Headquarters: +86 105-951-0600

Headquarters: +3 314-762-5600

Headquarters: 498937070

Headquarters: +9 723-645-4300

Headquarters: 390-255-4171

Headquarters: +91 226-260-1300

Headquarters: 656-222-7555

Headquarters: +2 711-707-5500

Headquarters: +44 175-361-1000

Legal: +35 321-467-2000

Legal: +8 157-001-0220

Legal: +35 357-868-4800

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 McAfee Experts are online
what do you need help with ?
16 McAfee Experts are online
what do you need help with ?
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