lycos Phone Number

781-370-2700

Customer Service

Contact Number

12mins

Average Wait Time

on hold with lycos

Alternative lycos Contact Methods

60hours
Avg. Response Time by Email
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12mins
Avg. Wait for New Customers
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How Effective is lycos Customer Service?

Issues Resolved
N/A
How often lycos resolves issues
N/A
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Avg. Call Duration
N/A
How long it takes lycos to resolve
N/A
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lycos: 781-370-2700 Information

Phone Info Details
Phone number to dial 781-370-2700
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 1:45pm
Average wait 12 minutes
Alternate methods phone, email, web

lycos Contact Info

Phone Number:
781-370-2700

Email Support:
support@support.lycos.com

Twitter:

Facebook:

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Everything you need to know about Contacting Lycos Inc.

Lycos Inc. is an established online company that offers email, search engine, and advertising services. Being a popular search engine, Lycos Inc. receives numerous requests for customer support every day.

Best Methods to Contact Lycos Inc.

Lycos offers various methods for customers to get in touch with their support team.

  • Lycos offers toll-free numbers for users to get in touch with a team rep. The best way to contact Lycos is by dialing 781-370-2700.
  • The next efficient way to seek support from Lycos will be to mail them at their official mail address, support@support.lycos.com.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out http://www.lycos.com/contact/

Calling Lycos Inc. Customer Service

There are many reasons to call Lycos. Some of these are:

  • Technical inquiries
  • Security issues
  • Issues related to subscription
  • Questions about billing
  • Overall service issues

Tips to Ensure an Effective Call With Lycos Inc.

  • It's always advisable to have proper information before you dial Lycos. Make sure you dial the correct number. That way you can avoid hours wasted on figuring things out.
  • The calling facilities are available 24/7. However, the best time to make a call is around 1:45 am.
  • Keep all the relevant information handy. Like the invoice, order details, etc.
  • Have your notepad ready so that you can jot down any important points for future reference.

Users Reaction To Calling Lycos Inc.

Lycos ensures superior quality assistance satisfying most customers. The representatives follow the policy to stay on the line until the issue is resolved. However, over the years a fraction of customers have complained of long waiting times and frequent call drops.

Issues Resolved by Phone with Lycos Inc.

  • Return or replacement requests
  • Assisting customers to use the service.
  • Issues related to online services.
  • Password recovery and privacy settings

What Cannot Be Resolved by Phone with Lycos Inc?

Lycos is not responsible for device incompatibility. If you are dealing with an unstable internet connection, Lycos has a limited ability to help you.

Call with Lycos Unsuccessful? Follow The Step Below

  • Review your notes and find areas of miscommunication between you and the agent. Connect with the customer assistance team again.
  • Make a second call to the agent. It is possible that this time the agent is a more experienced one and can resolve your issue.
  • If calling doesn't work, contact them through email. Write your issue and attach screenshots and corresponding documents to authenticate your issues.
  • You can also use the online help desk. Fill up the form and detail your issue in simple words.

Contacting lycos support or customer service

lycos customer support and customer service can be contacted via phone, email, and chat. Like most companies, lycos uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. lycos customer support agents receive basic training to support lycos products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, lycos support agents have templated and scripted answers to common questions. If lycos agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since lycos can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, lycos uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from lycos?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike lycos, 6YA Experts are independent contractors who do not have any access to lycos customer information or purchases.

While 6YA Experts can provide effective help on any lycos product or service, they do not have access to your lycos account and can’t assist with billing, or any non technical issue you have with lycos.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from lycos agents.

What is 6YA’s relationship with lycos?

6YA and lycos are not related. While 6YA Experts can provide help and support on most lycos products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact lycos!

6ya Experts have helped thousands of users with lycos issues

Talk to a lycos Expert in seconds!

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lycos Contact Info

Phone Number:
781-370-2700

Email Support:
support@support.lycos.com

Twitter:

Facebook:

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18 lycos Experts are online
what do you need help with ?
18 lycos Experts are online
what do you need help with ?
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