Logitech Phone Number

646-454-3200

Customer Service

Contact Number

3mins

Average Wait Time

on hold with Logitech

Alternative Logitech Contact Methods

N/A
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is Logitech Customer Service?

Issues Resolved
N/A
How often Logitech resolves issues
N/A
Get better support!
Avg. Call Duration
01:28mins
How long it takes Logitech to resolve
N/A
Too slow? Fix it now!

Why People are Calling Logitech

Top Reasons

29%

Product/Service

7%

Request for Information

3%

Shipping and Delivery

3%

Activation/Cancellation

58%

Other

Reasons customers like you called recently

07 Oct, 2021
04 Oct, 2021
01 Oct, 2021
22 Sep, 2021
21 Sep, 2021
18 Sep, 2021
17 Sep, 2021
14 Sep, 2021

Logitech: 646-454-3200 Information

Phone Info Details
Phone number to dial 646-454-3200
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Monday - Friday, 8:00am - 5:00pm PST
Best time to dial 2pm
Average wait 3 minutes
Alternate methods phone, web

Logitech Contact Info

Phone Number:
646-454-3200

Email Support:
customercare@logitech.com

Twitter:
@Logitech

Facebook:
facebook.com/Logitech

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number

Everything you need to know about Contacting Logitech

Logitech is an international software and electronic device provider. With a humongous customer base, it isn’t surprising that Logitech receives many customer support requests daily. Although Logitech offers phone-based customer support, it has discontinued the service during this pandemic. However, the live chat option is still available.

Best methods to contact Logitech

Logitech offers various methods for users to get in touch with customer support. In total, there are two best ways to contact Logitech.

  • Logitech offers a toll-free number for users across the globe to get in touch with the support team. Dial 646-454-3200. The average waiting time is 7 minutes.
  • Logitech’s online help desk is also available to users for a detailed conversation regarding complex issues. You can contact the help desk via logitech.com.

Calling Logitech customer service

Here are some common reasons for people to call Logitech customer support:

  • Inquiring order status
  • Updating or canceling orders
  • General questions
  • Assistance with setting up and operating the product
  • Technical assistance
  • Warranty claims

Tips for calling Logitech Customer Service

For an effective and productive call with Logitech, follow the steps below:

  • Logitech has different numbers for its various divisions. Call the correct number based on your issue.
  • Keep the necessary documents with you. Have your billing copies, invoices, warranty, serial and product number, or any form of prior communication for reference while on call.
  • Keep your device handy if you face technical issues. You’ll be able to troubleshoot with the agent on call.
  • Take notes during the conversation. You may want to refer to these later on.

Customer reactions to calling Logitech Customer Service

Most customers have reported mixed reviews towards Logitech’s support team. However, there aren’t any records of complaints made online.

Issues resolved by Logitech Customer Service

  • Order inquiries
  • Technical assistance
  • Warranty claims
  • General complaints

Issues that cannot be resolved by Logitech Customer Service

  • The customer service reps cannot resolve incompatibility issues between Logitech products and existing hardware or software.
  • Logitech products are sold by third-party retailers. In some cases, third-party vendors may be able to assist you better than the Logitech customer service reps.

Call with Logitech unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Call back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • Refer to the online help desk. This gives you a written record of your communication with the rep.

Contacting Logitech support or customer service

Logitech customer support and customer service can be contacted via phone, email, and chat. Like most companies, Logitech uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Logitech customer support agents receive basic training to support Logitech products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Logitech support agents have templated and scripted answers to common questions. If Logitech agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Logitech can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Logitech uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Logitech?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Logitech, 6YA Experts are independent contractors who do not have any access to Logitech customer information or purchases.

While 6YA Experts can provide effective help on any Logitech product or service, they do not have access to your Logitech account and can’t assist with billing, or any non technical issue you have with Logitech.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Logitech agents.

What is 6YA’s relationship with Logitech?

6YA and Logitech are not related. While 6YA Experts can provide help and support on most Logitech products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Logitech!

6ya Experts have helped thousands of users with Logitech issues

Talk to a Logitech Expert in seconds!

16 Logitech Experts are online
what do you need help with ?

Logitech Contact Info

Phone Number:
646-454-3200

Email Support:
customercare@logitech.com

Twitter:
@Logitech

Facebook:
facebook.com/Logitech

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
16 Logitech Experts are online
what do you need help with ?
16 Logitech Experts are online
what do you need help with ?
As Seen On