LG Phone Number

800-243-0000

Customer Service

Contact Number

25mins

Average Wait Time

on hold with LG

Alternative LG Contact Methods

21hours
Avg. Response Time by Email
Skip the wait!
N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
No Wait
Avg. Response Time on 6ya
Get Instant Help!

How Effective is LG Customer Service?

Issues Resolved
13%
How often LG resolves issues
N/A
Get better support!
Avg. Call Duration
04:16mins
How long it takes LG to resolve
N/A
Too slow? Fix it now!

Why People are Calling LG

Top Reasons

24%

Product/Service

8%

Request for Information

5%

Staff

2%

Return/Replace

61%

Other

Reasons customers like you called recently

20 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021

LG: 800-243-0000 Information

Phone Info Details
Phone number to dial 800-243-0000
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 8:30am
Average wait 25 minutes
Alternate methods phone, chat, email, web

More LG Contact Information

Contact Information Average Wait Time Avg. Wait Time

Technical Support

800-793-8896

N/A

Business Customer Service

888-865-3026

N/A

Business Customer Service

800-243-3026

N/A

Business Sales

877-793-6484

N/A

Business Sales

800-228-1236

N/A

Business Sales

800-897-8726

N/A

Business Sales

714-795-4022

N/A

Business Sales

800-897-8788

N/A

Customer Service

800-423-4142

N/A

Headquarters

+8 223-777-1114

N/A

Media

847-941-8184

N/A

Media

847-941-8181

N/A

Media

201-816-2187

N/A

Media

201-408-9111

N/A

Media

703-517-7518

N/A

Media

+8 223-777-1444

N/A

cac.info@lge.com

cac.info@lge.com

N/A

cac.svc@lge.com

cac.svc@lge.com

N/A

LG Contact Info

Phone Number:
800-243-0000

Email Support:
cic.uk@lge.com

Twitter:
@lgus

Facebook:
facebook.com/LGUSA

LG Phone Numbers

Technical Support: 800-793-8896

Business Customer Service: 888-865-3026

Business Customer Service: 800-243-3026

Business Sales: 877-793-6484

Business Sales: 800-228-1236

Business Sales: 800-897-8726

Business Sales: 714-795-4022

Business Sales: 800-897-8788

Customer Service: 800-423-4142

Headquarters: +8 223-777-1114

Media: 847-941-8184

Media: 847-941-8181

Media: 201-816-2187

Media: 201-408-9111

Media: 703-517-7518

Media: +8 223-777-1444

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LG Electronics manufactures a wide range of products, from mobile devices, kitchen appliances to consumer electronics. In terms of customer support, LG stays very busy resolving customer's issues.

Best Methods to Contact LG Electronics

  • The best way to contact LG Electronics is by calling at 800-243-0000. The other alternate number offered by LG is 800-793-8896.
  • Access live chat at http://www.lg.com/us/. The average time to fix an issue is 15 mins.
  • The next efficient way to seek support from LG would be to mail them at their official mail address, cic.uk@lge.com. You may expect a reply from PayPal in the next 40 hours.
  • The Online help desk is available to users for a detailed conversation regarding complex issues. You can contact the helpdesk via lgelectronics.com. The average time to fix issues is 38 hours.

Calling LG Electronics Customer Service

Customers call LG electronics for different reasons. These include:

  • Queries regarding the status of orders
  • Requests for changing or cancelling orders
  • Product inquiry
  • Equipment installation
  • Technical issues
  • Warranty-related queries
  • Troubleshooting assistance

Tips to ensure an effective call with LG Electronics

You can make an effective call with LG with the following tips:

  • Check the number before calling as LG electronics have separate customer support departments for different divisions.
  • Customer service for native English users is active from 7 am until midnight Central time. Similarly, for users comfortable in Spanish, customer service is available from 8 am to 6 pm Central time.
  • Keep all the documents handy including product and serial numbers of your devices.
  • Remember to take notes during the call.

User Reaction to Calling LG Electronics

Just like other tech giants, LG Electronics has also received mixed responses for its customer service. Many customers are satisfied with the service received. However, a certain section feels they are under-represented or their issues were not taken into consideration by higher authorities. Also, LG Electronics offers limited support in case of technical glitches with the device.

Issues resolved by LG Electronics Customer Service Representative

LG Electronics Customer Service mainly resolves issues regarding the order status, warranty claims, arranging returns and technical visits and troubleshooting advice.

What Cannot be Resolved By Phone With LG Electronics Customer Service?

Sometimes, there are issues which can be resolved only by replacing your device. In most cases, the company can arrange product shipping to an authorised repairing center, on user’s demand. However, the process takes a significant amount of time for users.

LG Electronics' Call Unsuccessful? Follow The Steps Ahead

  • Review your call notes. This may help you make an effective conversation next time. If you haven't made any note, try to recall the conversation and jot down important points.
  • Everyone has different expertise and training. If you feel the first representative couldn’t help you, you can always call again. The second representative might be able to help you in a better manner.
  • In cases where the second call doesn't work, connect with LG’s AI chatbots or mail LG Electronics with your concern.
  • Contact LG Electronics through several social media networks.

Contacting LG support or customer service

LG customer support and customer service can be contacted via phone, email, and chat. Like most companies, LG uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. LG customer support agents receive basic training to support LG products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, LG support agents have templated and scripted answers to common questions. If LG agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since LG can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, LG uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from LG?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike LG, 6YA Experts are independent contractors who do not have any access to LG customer information or purchases.

While 6YA Experts can provide effective help on any LG product or service, they do not have access to your LG account and can’t assist with billing, or any non technical issue you have with LG.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from LG agents.

What is 6YA’s relationship with LG?

6YA and LG are not related. While 6YA Experts can provide help and support on most LG products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact LG!

6ya Experts have helped thousands of users with LG issues

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LG Contact Info

Phone Number:
800-243-0000

Email Support:
cic.uk@lge.com

Twitter:
@lgus

Facebook:
facebook.com/LGUSA

LG Phone Numbers

Technical Support: 800-793-8896

Business Customer Service: 888-865-3026

Business Customer Service: 800-243-3026

Business Sales: 877-793-6484

Business Sales: 800-228-1236

Business Sales: 800-897-8726

Business Sales: 714-795-4022

Business Sales: 800-897-8788

Customer Service: 800-423-4142

Headquarters: +8 223-777-1114

Media: 847-941-8184

Media: 847-941-8181

Media: 201-816-2187

Media: 201-408-9111

Media: 703-517-7518

Media: +8 223-777-1444

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
18 LG Experts are online
what do you need help with ?
18 LG Experts are online
what do you need help with ?
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