Lexmark Phone Number

800-539-6275

Customer Service

Contact Number

2mins

Average Wait Time

on hold with Lexmark

Alternative Lexmark Contact Methods

28hours
Avg. Response Time by Email
Skip the wait!
2mins
Avg. Wait for New Customers
Skip the wait!

How Effective is Lexmark Customer Service?

Issues Resolved
N/A
How often Lexmark resolves issues
N/A
Get better support!
Avg. Call Duration
N/A
How long it takes Lexmark to resolve
N/A
Too slow? Fix it now!

Reasons customers like you called recently

18 Sep, 2021
31 Aug, 2021
26 Aug, 2021
26 Aug, 2021
23 Aug, 2021
22 Aug, 2021
04 Jul, 2021
21 Jun, 2021

Lexmark: 800-539-6275 Information

Phone Info Details
Phone number to dial 800-539-6275
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 10:45am
Average wait 2 minutes
Alternate methods phone, email, web, chat

More Lexmark Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-648-3862

N/A

Lexmark Contact Info

Phone Number:
800-539-6275

Email Support:
cpdsuprt@lexmark.com

Twitter:

Facebook:

Lexmark Phone Numbers

Customer Service: 800-648-3862

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number

Everything you need to know about Contacting Lexmark

Headquartered in Lexington, Lexmark is known for manufacturing laser printers and other imaging products. Lexmark customer support reps receive numerous support calls every day.

Best Methods to Contact Lexmark

  • Lexmark offers a toll-free number for users to get in touch with a team rep. You can reach out to Lexmark by dialing 800-539-6275.
  • You can also use the live chat option by Lexmark to express your problems.
  • The support team also offers live chat support to users for detailed conversations. You can check out lexmark.com/help for more info.
  • The online help desk is available for detailed conversations and troubleshooting assistance. You can contact the helpdesk via help.lexmark.com. The desk rep may take an average of 40 hours to fix your issue.
  • You can also write them an email at cpdsuprt@lexmark.com.

Calling Lexmark Customer Service

Users contact Lexmark for the following reasons:

  • Return and repair problems
  • Billing and payment issues
  • Placing, changing, or canceling orders
  • Requesting returns
  • Claiming refunds

Tips to Ensure an Effective Call With Lexmark

You can follow the following steps to get your issue resolved quickly:

  • Different Lexmark units offer separate numbers. Make sure that you are dialing the correct number.
  • The calling facilities are available 24/7. The best time to make a call is around 10:45 am.
  • Keep important information like account number, product details, invoice, etc handy.
  • Have your notepad ready so that you can jot down important points for future reference.

User Reactions To Calling Lexmark Customer Service

Lexmark ensures user-friendly customer assistance and effective resolution of problems. Except for a few, most users seem content with the service provided.

Issues Resolved by Phone with Lexmark Customer Service

Many issues are resolved by the representative successfully. These include problems with identifying Lexmark’s store, complaints regarding the products, technical support, return, and repair issues.

What Cannot Be Resolved by Phone with Lexmark Customer Service?

Lexmark is not responsible for incompatibility with third-party devices. You will have to contact the customer support team of your respective device.

Also, the customer service agent may not resolve issues involving a third-party merchant, especially when it comes to conflict in pricing structures.

Call with Lexmark Unsuccessful? Follow The Step Below

If you are not satisfied with the response of the representative. Don't worry and follow the steps below:

  • Review your notes on the conversation with the representative and find out the points of miscommunication.
  • Make another call and try to explain your issue in simple words. This time you may get an experienced agent who may help you in resolving your issue.
  • If calling doesn't work, try chat support. That way you receive a written transcript of your conversation with the rep.
  • Try emailing them or connect with a Lexmark rep via their help desk.

Contacting Lexmark support or customer service

Lexmark customer support and customer service can be contacted via phone, email, and chat. Like most companies, Lexmark uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Lexmark customer support agents receive basic training to support Lexmark products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Lexmark support agents have templated and scripted answers to common questions. If Lexmark agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Lexmark can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Lexmark uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Lexmark?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Lexmark, 6YA Experts are independent contractors who do not have any access to Lexmark customer information or purchases.

While 6YA Experts can provide effective help on any Lexmark product or service, they do not have access to your Lexmark account and can’t assist with billing, or any non technical issue you have with Lexmark.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Lexmark agents.

What is 6YA’s relationship with Lexmark?

6YA and Lexmark are not related. While 6YA Experts can provide help and support on most Lexmark products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Lexmark!

6ya Experts have helped thousands of users with Lexmark issues

Talk to a Lexmark Expert in seconds!

15 Lexmark Experts are online
what do you need help with ?

Lexmark Contact Info

Phone Number:
800-539-6275

Email Support:
cpdsuprt@lexmark.com

Twitter:

Facebook:

Lexmark Phone Numbers

Customer Service: 800-648-3862

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
15 Lexmark Experts are online
what do you need help with ?
15 Lexmark Experts are online
what do you need help with ?
As Seen On