Jabra Phone Number

800-327-2230

Customer Service

Contact Number

9mins

Average Wait Time

on hold with Jabra

Alternative Jabra Contact Methods

9mins
Avg. Wait for New Customers
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How Effective is Jabra Customer Service?

Issues Resolved
50%
How often Jabra resolves issues
N/A
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Avg. Call Duration
00:02mins
How long it takes Jabra to resolve
N/A
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Reasons customers like you called recently

19 Apr, 2021
18 Apr, 2021
13 Apr, 2021
02 Apr, 2021
21 Mar, 2021
21 Mar, 2021
25 Feb, 2021
15 Feb, 2021

Jabra: 800-327-2230 Information

Phone Info Details
Phone number to dial 800-327-2230
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-8pm EST
Best time to dial 1:15pm
Average wait 9 minutes
Alternate methods phone

More Jabra Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

866-697-8757

3 minutes

Jabra Contact Info

Phone Number:
800-327-2230

Email Support:

Twitter:

Facebook:

Jabra Phone Numbers

Customer Service: 866-697-8757

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Everything you need to know about Contacting Jabra

Jabra designs manufactures, and markets premium quality audio equipment, like loudspeakers and headphones. Jabra, as a user-oriented company, receives lots of customer support requests every day.

Best Methods to Contact Jabra

Jabra offers a toll-free number for users to get in touch with a team rep. The best way to contact Jabra is by dialing 800-327-2230. The average waiting time is 5 mins. Make a call around 2 pm. Most reps are available during these hours.

Calling Jabra Customer Support

Here are some common reasons for people to call Jabra customer support:

  • Set-up and usage trivia
  • Billing and payment issues
  • Tech support
  • Placing, changing, or canceling orders
  • Requesting returns or refunds
  • Seeking product details
  • Seeking warranty related information
  • Help with troubleshooting

Tips to ensure an effective call with Jabra

  • It's always advisable to have proper information before you dial Jabra. Make sure you dial the correct number. That way you can avoid wasting hours on figuring things.
  • Keep all the relevant information handy. Like the product model, serial number, invoice, order details, etc.
  • Have your notepad ready so that you can jot down any important points for future reference.

User Reactions To Calling Jabra Customer Service

Jabra ensures user-friendly customer assistance and effective resolution of problems. Except for a few, most users seem content with the service provided.

Issues resolved by a Jabra Customer Service Representative

Customer support easily deals with issues including set-up and usage trivia, technical assistance, placing, changing, or canceling orders, troubleshooting, etc.

What Cannot Be Resolved by Jabra Customer Service?

  • Jabra is not responsible for incompatibility with third-party devices. You will have to contact the customer support team of your respective device.
  • Also, the customer service agent may not be able to resolve issues involving a third-party merchant, especially when it comes to pricing issues.

Call with Jabra Unsuccessful? Follow the steps below

There are instances where your call may drop or the issue persists, don't worry. Try other options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may get you the desired results.

Contacting Jabra support or customer service

Jabra customer support and customer service can be contacted via phone, email, and chat. Like most companies, Jabra uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Jabra customer support agents receive basic training to support Jabra products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Jabra support agents have templated and scripted answers to common questions. If Jabra agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Jabra can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Jabra uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Jabra?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Jabra, 6YA Experts are independent contractors who do not have any access to Jabra customer information or purchases.

While 6YA Experts can provide effective help on any Jabra product or service, they do not have access to your Jabra account and can’t assist with billing, or any non technical issue you have with Jabra.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Jabra agents.

What is 6YA’s relationship with Jabra?

6YA and Jabra are not related. While 6YA Experts can provide help and support on most Jabra products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Jabra!

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Jabra Contact Info

Phone Number:
800-327-2230

Email Support:

Twitter:

Facebook:

Jabra Phone Numbers

Customer Service: 866-697-8757

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12 Jabra Experts are online
what do you need help with ?
12 Jabra Experts are online
what do you need help with ?
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