iPhone Phone Number

800-694-7466

Customer Service

Contact Number

3mins

Average Wait Time

on hold with iPhone

Alternative iPhone Contact Methods

N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
Skip the wait!
3mins
Avg. Wait for New Customers
Skip the wait!
No Wait
Avg. Response Time on 6ya
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How Effective is iPhone Customer Service?

Issues Resolved
16%
How often iPhone resolves issues
N/A
Get better support!
Avg. Call Duration
04:43mins
How long it takes iPhone to resolve
N/A
Too slow? Fix it now!

Need help with a specific iPhone issue?

Popular iPhone How-to Guides

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How to backup your iPhone in Catalina

Do you need to backup your iPhone locally to your Mac? We’ve got an easy, step by step guide for you to backup your iPhone in macOS version Catalina. Follow the steps below to backup your iPhone:   1. Plug your iPhone into your Mac.  2. Open the Finder Application in your Mac. It’s the application with the smiley face. If you don’t see it on your desktop, you can search for ‘Finder’ in the launchpad. 3. Click on your iPhone. It will be located on the left hand sidebar. 4. Click ‘Back up now’. It will be located on the lower right hand side of the screen.
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How to Prevent iPhone from Updating iOS

How to Prevent iPhone from Updating iOS

Are you getting sick and tired of your iPhone constantly asking you to update your iOS version? We’ll take you through the process of putting a stop to the endless nags you receive from your own iPhone! In order to stop the nagging from your iPhone, you’ll have to disable the automatic updates, and you’ll also delete the download causing the update. We’ll start with disabling the automatic updates: Disable the Automatic iOS Updates 1. Open the Settings app. 2. Tap ‘iTunes & App Store’ 3. Switch off ‘Updates’. If the toggle is green, you’ll need to switch it to the off position by tapping on it. Delete Latest iOS Download It’s important to note that you’re not deleting the current iOS version that you’re on. You’re only deleting the version that your iPhone keeps nagging you to update to. 1. Open the Settings app on your phone 2. Tap ‘General’ 3. Tap ‘iPhone Storage’ 4. Tap the iOS version at the top. As you can see, this is not the version of iOS you’re currently using, it’s only the iOS version your iPhone is nagging you to update to. 5. Tap ‘Delete Update’ 6. Tap ‘Delete Update’ again. You’ll have to confirm your update by tapping the ‘Delete Update’ option in the popup window.
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Why People are Calling iPhone

Top Reasons

18%

Payments and Charges

11%

Account

7%

Product/Service

6%

Request for Information

58%

Other

Reasons customers like you called recently

20 Oct, 2021
20 Oct, 2021
20 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021

iPhone: 800-694-7466 Information

Phone Info Details
Phone number to dial 800-694-7466
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 3:30pm
Average wait 3 minutes
Alternate methods phone, web

More iPhone Contact Information

Contact Information Average Wait Time Avg. Wait Time

Apple Government Sales

877-418-2573

N/A

Beats Support

800-442-4000

N/A

Customer Service

800-263-3394

N/A

Customer Service

866-676-5682

N/A

Customer Service

800-275-2273

N/A

Customer Service

877-204-3930

N/A

Customer Service

877-233-8552

N/A

Headquarters

877-412-7753

N/A

Headquarters

408-996-1010

N/A

Media Helpline

408-974-2042

N/A

Reseller Referral

800-538-9696

N/A

Sales

800-854-3680

N/A

Sales

800-692-7753

N/A

Sales

800-800-2775

N/A

Software Upgrade Center

888-840-8433

N/A

iPhone Contact Info

Phone Number:
800-694-7466

Email Support:

Twitter:
@apple

Facebook:
facebook.com/apple

iPhone Phone Numbers

Apple Government Sales: 877-418-2573

Beats Support: 800-442-4000

Customer Service: 800-263-3394

Customer Service: 866-676-5682

Customer Service: 800-275-2273

Customer Service: 877-204-3930

Customer Service: 877-233-8552

Headquarters: 877-412-7753

Headquarters: 408-996-1010

Media Helpline: 408-974-2042

Reseller Referral: 800-538-9696

Sales: 800-854-3680

Sales: 800-692-7753

Sales: 800-800-2775

Software Upgrade Center: 888-840-8433

Similar Company Phone Numbers

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The iPhone is a series of smartphones designed and sold by Apple Inc. It is a popular mobile series with a customer reach of over 700 million. It’s no surprise it receives many calls for customer support on a daily basis.

Best methods to contact iPhone

iPhone offers various methods for users to get in touch with customer support. In total, there are two tried and tested ways to contact the iPhone support team.

  • iPhone offers a toll-free number for users across the globe to get in touch with the support team. Dial 800-694-7466. The phone-based customer service is available 24/7. The average waiting time is 4 minutes.
  • Apple’s Online help desk is also available to users for a detailed conversation regarding complex issues. You can contact the help desk via apple.com.

Contacting iPhone Customer Support

There are various reasons for which users call iPhone customer service, including:

  • Technical assistance
  • Questions regarding purchase of product
  • Returning and/or repairing products
  • Complaints regarding technical issues
  • Assistance in using dissimilar features

Tips for contacting iPhone Customer Support

You can follow some tips which will ensure that your issue is handled quickly and professionally:

  • The best time to call the iPhone's customer support team is around 9 a.m.
  • Keep your device handy so that you can troubleshoot whilst having the conversation with the agent on call.
  • Takes notes while communicating with the customer service rep. This might be helpful later.
  • Keep necessary documents such as screenshots, billing copies, warranty card, communications with the customer service rep. You may be asked to produce these anytime.

Customer’s reaction on calling iPhone Customer Service

Although the iPhone support team tries their best to resolve customer’s issues, some customers are unsatisfied with their work. Some of the reviews are as follows:

  • The customer service reps were friendly and resolved issues within minutes.
  • Users complained that they were unable to meet the customer service agents in person despite other companies being open with taking proper precautions during this pandemic.
  • Users are unable to get their device fixed even if it’s still in the warranty period.
  • Some users said that they were facing issues while ordering through the website.
  • Manufacturing issues in user’s devices.
  • Users complained that their device came back from the service center without being repaired.

Issues resolved by iPhone Customer Service Representative

iPhone customer service rep can help you with the following:

  • Technical assistance
  • Software updating issues
  • Issues in iCloud account
  • Tracking package
  • Problems in operating specific features of the device

Call with iPhone customer service unsuccessful? Here’s what you can do next

If you can’t seem to resolve your issue through the customer service department. You still have other options:

  • Look through your notes. Identify any areas of miscommunication and point them out during future communications.
  • Write back. Politely explain why you are unsatisfied with the resolution and what you would like from them.
  • Apart from phone-based customer support, other alternate options could be live-chat and email support. You can also keep a record of your conversations with the rep using this medium.
  • Social media is a good place to seek advice from specialists and other users. iPhone support is also available on Facebook and Twitter. You can put your issues over there and someone might be able to help resolve your issues.

Contacting iPhone support or customer service

iPhone customer support and customer service can be contacted via phone, email, and chat. Like most companies, iPhone uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. iPhone customer support agents receive basic training to support iPhone products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, iPhone support agents have templated and scripted answers to common questions. If iPhone agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since iPhone can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, iPhone uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from iPhone?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike iPhone, 6YA Experts are independent contractors who do not have any access to iPhone customer information or purchases.

While 6YA Experts can provide effective help on any iPhone product or service, they do not have access to your iPhone account and can’t assist with billing, or any non technical issue you have with iPhone.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from iPhone agents.

What is 6YA’s relationship with iPhone?

6YA and iPhone are not related. While 6YA Experts can provide help and support on most iPhone products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact iPhone!

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iPhone Contact Info

Phone Number:
800-694-7466

Email Support:

Twitter:
@apple

Facebook:
facebook.com/apple

iPhone Phone Numbers

Apple Government Sales: 877-418-2573

Beats Support: 800-442-4000

Customer Service: 800-263-3394

Customer Service: 866-676-5682

Customer Service: 800-275-2273

Customer Service: 877-204-3930

Customer Service: 877-233-8552

Headquarters: 877-412-7753

Headquarters: 408-996-1010

Media Helpline: 408-974-2042

Reseller Referral: 800-538-9696

Sales: 800-854-3680

Sales: 800-692-7753

Sales: 800-800-2775

Software Upgrade Center: 888-840-8433

Similar Company Phone Numbers

Q Link Phone NumberAsurion Phone NumberVirgin Mobile Phone NumberQwest Phone NumberNet 10 Wireless Phone Numberrogers wireless Phone Number
10 iPhone Experts are online
what do you need help with ?
10 iPhone Experts are online
what do you need help with ?
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