Indeed is a worldwide employment website offering services like job search, creating resumes, and generating company reviews.
Best methods to contact Indeed
Indeed offers limited ways for users to get in touch with customer support. Indeed’s Online help desk is available to users for detailed conversations. You can contact the help desk via indeed.com.
Contacting Indeed Customer Support
Here are some common reasons for people to call Indeed customer support:
- Deleting post
- Deleting account
- Issues while applying for a job
- Accessing account
- Problems in creating a post
Tips for contacting Indeed Customer Service
- Contact the help desk during their working hours. The help desk is available Mon-Fri (9 a.m. - 5 p.m.). The busiest time for help is 10:15 a.m. Make sure to either call before or after the mentioned time.
- Keep relevant documents with you. If you’re facing an error in operating the website or in posting something, take screenshots of the issue. You might be asked to produce these later on.
Customer reactions to contacting Indeed Customer Service
Although most users are satisfied with the support they receive, some have expressed their discontent over the quality of service provided. Most users have complained of under-trained reps and poor assistance.
Issues resolved by Indeed Customer Service
- Recovering Indeed account
- Deleting account
- Problem in posting
- Help in operating the website
Call with Indeed Unsuccessful? Follow the steps below
If you feel that your request wasn’t answered properly or ignored, don’t worry. You still have other options:
- Post your request again using the same method. Politely explain why you are unsatisfied with the resolution provided and what you want from them.
- Try the live chat feature. You can also keep a record of your conversations with the rep using this medium.
- Social media is a good place to seek advice from specialists and other users. Indeed is also available on Facebook and Twitter. You can put your issues over there and someone might help resolve your issues.
Contacting indeed.com support or customer service
indeed.com customer support and customer service can be contacted via phone, email, and chat. Like most companies, indeed.com uses Call
centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other
foreign countries. indeed.com customer support agents receive basic training to support indeed.com products and services, and have access
to customer information, purchase history, and prior customer support inquiries.
In order to answer customer inquiries, indeed.com support agents have templated and scripted answers to common questions. If indeed.com
agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.
Since indeed.com can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to
take their call. To handle surges in incoming customer support calls, indeed.com uses Interactive Voice Response Systems (IVR’s) to handle large volume of
incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.
How is getting help from 6YA different from indeed.com?
6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and
are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike
indeed.com, 6YA Experts are independent contractors who do not have any access to indeed.com customer information or purchases.
While 6YA Experts can provide effective help on any indeed.com product or service, they do not have access to your indeed.com account and
can’t assist with billing, or any non technical issue you have with indeed.com.
Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe
that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from indeed.com
What is 6YA’s relationship with indeed.com?
6YA and indeed.com are not related. While 6YA Experts can provide help and support on most indeed.com products and services, the two
companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues
can provide better help than call center agents that use virtual answering services and scripted responses.
6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with
your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or
issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of
experience who can help so many customers such as yourself and generate extra cash along the way.
Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.