Hotmail Phone Number

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Everything you need to know about Contacting Hotmail

Backed by Microfosft, Hotmail is an email service provider. With a global customer base, it isn't surprising that Hotmail receives support requests daily.

Best methods to contact Hotmail

The online help desk is available to users for detailed conversations. The average time taken to fix issues is about an hour. Access the live chat at hotmail.com/support.

Contacting Hotmail Customer Service

Here are some common reasons for people to call Hotmail Customer Support:

  • Account access
  • Recovering a hacked account
  • Technical help

Tips for contacting Hotmail Customer Service

For effective and productive communication with Hotmail, follow the steps below:

  • Gather all the relevant documents like invoices, order details, etc.
  • Have your notepad ready to jot down important points for future reference.
  • If you are seeking technical assistance, keep your mobile or PC handy. It’s best to use a different device to call.
  • Keep details of your request and follow up in case no one gets back to you.

Customer reactions to contacting Hotmail Customer Service

Users are normally pleased with Hotmail's customer support. However, not being able to speak to a person directly puts a damper on their satisfaction level.

Issues resolved by Hotmail Customer Service

  • Resolving accessibility issues
  • Recovering accounts
  • Guidance on how to reset password

Contact with Hotmail unsuccessful? Follow the steps below

  • Collect all the important documents like previous correspondences, related URLs, screenshots of your mobile application or PC.
  • The training and experience of a customer representative can make a huge difference when it comes to customer satisfaction. If your first contact didn't go well, try again. A different representative may understand your concerns and get your issue resolved.
  • Search instructions on Powerpoint's help page and submit your detailed request.
  • Keep details of your request and follow up in case no one gets back to you.

Contacting Hotmail support or customer service

Hotmail customer support and customer service can be contacted via phone, email, and chat. Like most companies, Hotmail uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Hotmail customer support agents receive basic training to support Hotmail products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Hotmail support agents have templated and scripted answers to common questions. If Hotmail agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Hotmail can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Hotmail uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Hotmail?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Hotmail, 6YA Experts are independent contractors who do not have any access to Hotmail customer information or purchases.

While 6YA Experts can provide effective help on any Hotmail product or service, they do not have access to your Hotmail account and can’t assist with billing, or any non technical issue you have with Hotmail.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Hotmail agents.

What is 6YA’s relationship with Hotmail?

6YA and Hotmail are not related. While 6YA Experts can provide help and support on most Hotmail products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Hotmail!

6ya Experts have helped thousands of users with Hotmail issues

Talk to a Hotmail Expert in seconds!

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Hotmail Contact Info

Phone Number:

Email Support:

Twitter:

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17 Hotmail Experts are online
what do you need help with ?
17 Hotmail Experts are online
what do you need help with ?
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