hoover Phone Number

800-944-9200

Customer Service

Contact Number

3mins

Average Wait Time

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Alternative hoover Contact Methods

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How Effective is hoover Customer Service?

Issues Resolved
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How often hoover resolves issues
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hoover: 800-944-9200 Information

Phone Info Details
Phone number to dial 800-944-9200
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 8am-7pm EST
Best time to dial 3:15pm
Average wait 3 minutes
Alternate methods phone, web

More hoover Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

800-944-9202

3 minutes

Customer Service

https://hoover.com/contact/

2 hours

hoover Contact Info

Phone Number:
800-944-9200

Email Support:

Twitter:

Facebook:

hoover Phone Numbers

Customer Service: 800-944-9202

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Everything you need to know about Contacting Hoover Vacuum

Hoover vacuum is a vacuum cleaner company that offers both new and reconditioned products. With over 13 million customers, it isn’t surprising that Hoover receives many customer support requests daily.

Best methods to contact Hoover Vacuum

In total, there are two tried and tested ways to contact Hoover Vacuum.

  • Hoover offers a toll-free number for users across the globe to get in touch with the support team. Dial 800-944-9200. The average waiting time is 3 minutes.
  • Hoover’s online help desk is also available for a detailed conversation with a Hoover rep. You can contact the help desk via hoover.com.

Calling Hoover Vacuum customer service

There are various reasons for people to call Hoover Customer Support. These include:

  • Requesting replacement
  • Issues with some features
  • Assistance with purchasing products
  • Canceling orders
  • Tracking orders
  • Requesting parts

Tips for calling Hoover Vacuum Customer Service

For an effective and productive call with Hoover, follow the steps below:

  • Call during working hours. The phone-based customer support is available from Mon-Fri 8 a.m. - 7 p.m. EST. The best time to call Hoover is 3:15 p.m.
  • Keep the necessary documents with you. Have your billing copies, order details, any form of prior communication for reference while on call.
  • Keep your device handy if you face technical issues. You’ll be able to troubleshoot with the agent on call.
  • Take notes during the conversation. You may want to refer to these later on.

Customer reactions to calling Hoover Vacuum Customer Service

Most customers have expressed their dissatisfaction with Hoover’s support team. Most registered reviews are as follows:

  • The user calls were left unanswered.
  • Replacement parts took indefinite time to reach users, sometimes more than months.
  • Extremely long waiting times and unresponsive agents

Issues resolved by Hoover Vacuum Customer Service

  • Resolving return or repair issues
  • Technical assistance
  • Assistance with purchasing products
  • Tracking orders

Call with Hoover Vacuum unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Call back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • Use other alternatives such as a help desk. This gives you a written record of your communication with the rep.

Contacting hoover support or customer service

hoover customer support and customer service can be contacted via phone, email, and chat. Like most companies, hoover uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. hoover customer support agents receive basic training to support hoover products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, hoover support agents have templated and scripted answers to common questions. If hoover agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since hoover can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, hoover uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from hoover?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike hoover, 6YA Experts are independent contractors who do not have any access to hoover customer information or purchases.

While 6YA Experts can provide effective help on any hoover product or service, they do not have access to your hoover account and can’t assist with billing, or any non technical issue you have with hoover.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from hoover agents.

What is 6YA’s relationship with hoover?

6YA and hoover are not related. While 6YA Experts can provide help and support on most hoover products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact hoover!

6ya Experts have helped thousands of users with hoover issues

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hoover Contact Info

Phone Number:
800-944-9200

Email Support:

Twitter:

Facebook:

hoover Phone Numbers

Customer Service: 800-944-9202

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11 hoover Experts are online
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11 hoover Experts are online
what do you need help with ?
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