HomeAdvisor Phone Number

877-800-3177

Customer Service

Contact Number

2mins

Average Wait Time

on hold with HomeAdvisor

Alternative HomeAdvisor Contact Methods

N/A
Avg. Response Time on Twitter
Skip the wait!
N/A
Avg. Response Time on Facebook
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No Wait
Avg. Response Time on 6ya
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How Effective is HomeAdvisor Customer Service?

Issues Resolved
11%
How often HomeAdvisor resolves issues
N/A
Get better support!
Avg. Call Duration
03:31mins
How long it takes HomeAdvisor to resolve
N/A
Too slow? Fix it now!

Why People are Calling HomeAdvisor

Top Reasons

17%

Request for Information

15%

Payments and Charges

12%

Activation/Cancellation

10%

Product/Service

46%

Other

Reasons customers like you called recently

22 Oct, 2021
04 Sep, 2021
24 Aug, 2021
10 Aug, 2021
08 Aug, 2021
12 Jul, 2021
04 May, 2021
26 Dec, 2020

HomeAdvisor: 877-800-3177 Information

Phone Info Details
Phone number to dial 877-800-3177
Call-back avaliable NO
Call picked up by a real person YES
Department you're calling Customer service
Call center hours Mon-Fri 6am-5pm, Sat-Sun 7am-4pm MST
Best time to dial 1:30pm
Average wait 2 minutes
Alternate methods phone, web, chat

More HomeAdvisor Contact Information

Contact Information Average Wait Time Avg. Wait Time

Moving & Address Change Concierge

877-318-2092

N/A

Deals & Packages Concierge

888-858-0822

N/A

New Customer Concierge

888-715-3291

N/A

Customer Service

866-786-8474

N/A

Headquarters

303-963-7200

N/A

Media

303-963-8384

N/A

customerservice@homeadvisor.com

customerservice@homeadvisor.com

N/A

customersolutions@homeadvisor.com

customersolutions@homeadvisor.com

N/A

emailus@homeadvisor.com

emailus@homeadvisor.com

N/A

dmcacopyrightnotice@homeadvisor.com

dmcacopyrightnotice@homeadvisor.com

N/A

nevadaprivacy@homeadvisor.com

nevadaprivacy@homeadvisor.com

N/A

privacyofficer@homeadvisor.com

privacyofficer@homeadvisor.com

N/A

sb27request@homeadvisor.com

sb27request@homeadvisor.com

N/A

access@homeadvisor.com

access@homeadvisor.com

N/A

delete@homeadvisor.com

delete@homeadvisor.com

N/A

optoutdirectmail@homeadvisor.com

optoutdirectmail@homeadvisor.com

N/A

publicrelations@homeadvisor.com

publicrelations@homeadvisor.com

N/A

partnerships@homeadvisor.com

partnerships@homeadvisor.com

N/A

HomeAdvisor Contact Info

Phone Number:
877-800-3177

Email Support:
conscustomerservice@homeadvisor.com

Twitter:
@homeadvisor

Facebook:
facebook.com/HomeAdvisor

HomeAdvisor Phone Numbers

Moving & Address Change Concierge: 877-318-2092

Deals & Packages Concierge: 888-858-0822

New Customer Concierge: 888-715-3291

Customer Service: 866-786-8474

Headquarters: 303-963-7200

Media: 303-963-8384

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Everything you need to know about Contacting HomeAdvisor

HomeAdvisor is a digital marketplace that connects homeowners with prescreened, local service professionals to carry out home improvement, maintenance, and remodeling projects. HomeAdvisor receives lots of customer service requests every day.

Best Methods to Contact HomeAdvisor

HomeAdvisor offers various methods for customers to get in touch with their support team. In total, there are three ways to contact HomeAdvisor. These include:

  • HomeAdvisor offers toll-free numbers for users to get in touch with a team rep. The best way to contact HomeAdvisor is by dialing 877-800-3177. Alternate numbers are 877-318-2092 for moving & address change, 888-858-0822 for deals & packages, and 888-715-3291 for new customers.
  • HomeAdvisor provides a live chat option to users at https://www.homeadvisor.com/contact/.
  • The support team also offers online help desks and community forums to users for detailed conversations. You can check out homeadvisor.com for more help.

Calling HomeAdvisor Customer Support

Here are some common reasons for people to call HomeAdvisor customer support:

  • Billing and payment issues
  • Tech support
  • Buying, modifying or canceling services
  • Seeking details about services
  • Requesting return or refund
  • Help with troubleshooting problems

Tips to ensure an effective call with HomeAdvisor

You can ensure a productive call with HomeAdvisor and get your issues resolved in no time with the following tips:

  • HomeAdvisor customer support has separate departments for new users, billing, moving and address change, etc. Make sure to connect with the right department.
  • Some remote diagnostics work best if you're not using the device for the call. It is advisable to use another phone or computer to connect with the representative.
  • Keep a notepad and pen handy to take notes.

User Reactions To Calling HomeAdvisor Customer Service

HomeAdvisor ensures user-friendly customer assistance and effective resolution of problems. Except for a few, most users seem content with the service provided. Some users have faced overall miscommunication from HomeAdvisor agents.

Issues resolved by a HomeAdvisor Customer Service Representative

Customer service reps provide optimal solutions to numerous issues like invoice questions, service modifications, technical assistance etc.

What Cannot Be Resolved by Phone with HomeAdvisor Customer Service?

HomeAdvisor is a third-party service that connects users from various backgrounds. The company cannot resolve interpersonal disputes or conflicts between customers. You will have to take direct legal actions.

Call with HomeAdvisor Unsuccessful? Follow the steps below

There are cases where your call may drop or the issue persists, don't worry. Try these options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes, and re-contact customer support. The information jotted may assist you to explain your concern thoroughly.
  • Different service agents have different levels of training, knowledge, and experience. If your first call felt unsatisfactory, try again. The next person may be able to help you.
  • HomeAdvisor also provides the live chat option for users who feel unsatisfied with phone-based support. This method provides you with a record of transcripts for future reference.
  • If the problem persists, try contacting HomeAdvisor's help forum.

Contacting HomeAdvisor support or customer service

HomeAdvisor customer support and customer service can be contacted via phone, email, and chat. Like most companies, HomeAdvisor uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. HomeAdvisor customer support agents receive basic training to support HomeAdvisor products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, HomeAdvisor support agents have templated and scripted answers to common questions. If HomeAdvisor agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since HomeAdvisor can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, HomeAdvisor uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from HomeAdvisor?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike HomeAdvisor, 6YA Experts are independent contractors who do not have any access to HomeAdvisor customer information or purchases.

While 6YA Experts can provide effective help on any HomeAdvisor product or service, they do not have access to your HomeAdvisor account and can’t assist with billing, or any non technical issue you have with HomeAdvisor.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from HomeAdvisor agents.

What is 6YA’s relationship with HomeAdvisor?

6YA and HomeAdvisor are not related. While 6YA Experts can provide help and support on most HomeAdvisor products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact HomeAdvisor!

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HomeAdvisor Contact Info

Phone Number:
877-800-3177

Email Support:
conscustomerservice@homeadvisor.com

Twitter:
@homeadvisor

Facebook:
facebook.com/HomeAdvisor

HomeAdvisor Phone Numbers

Moving & Address Change Concierge: 877-318-2092

Deals & Packages Concierge: 888-858-0822

New Customer Concierge: 888-715-3291

Customer Service: 866-786-8474

Headquarters: 303-963-7200

Media: 303-963-8384

Similar Company Phone Numbers

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10 HomeAdvisor Experts are online
what do you need help with ?
10 HomeAdvisor Experts are online
what do you need help with ?
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