handy.com Phone Number

N/A

Average Wait Time

on hold with handy.com

Reasons customers like you called recently

16 Sep, 2021
28 Aug, 2021
25 Aug, 2021
28 Jul, 2021
07 Jul, 2021
05 Jul, 2021

More handy.com Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

https://www.handy.com/help#/

4 hours

handy.com Contact Info

Phone Number:

Email Support:

Twitter:
@HandyCX

Facebook:

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Everything you need to know about Contacting Handy

Handy is a professional help center that offers home cleaning, furniture assembling, and other handyman services. Handy has a base in more than 20 cities in North America and Canada. With a massive customer reach, it isn’t surprising that Handy receives many customer support requests daily.

Best methods to contact Handy

Handy offers limited methods for users to get in touch with customer support. The help desk is available to users for detailed conversations regarding complex issues. You can contact the help desk via handy.com. The average time taken by a Handy rep to fix issues is 9 hours.

Contacting Handy customer service

Reasons for contacting Handy Customer Support include:

  • Changing booking date
  • Requesting for service
  • Questions regarding payment information
  • Requesting exchanges
  • Changing info on account
  • Deleting account
  • Sign in issues

Tips for contacting Handy Customer Service

To make sure your issues are handed professionally, follow the steps below:

  • Handy’s help desk is busiest at 10:45 a.m. Try not to contact them during this time.
  • Keep the necessary documents with you. Have your billing copies, account details, any form of prior communication for reference while on call.
  • Keep your device handy if you face technical issues with the website. You’ll be able to troubleshoot with the agent on call.
  • Take notes during the conversation. You may want to refer to these later on.

Customer reactions to contacting Handy Customer Service

Most of the customers were satisfied with Handy’s customer support. Customer service reps were said to be supportive and professional. However, some users were unhappy with last-minute cancelations of appointments and issuing delayed refunds.

Issues resolved by Handy Customer Service

  • Resolving sign-in issues
  • Providing exchanges
  • Deleting Handy account
  • Changing account info
  • Resolving payment issues

Call with Handy unsuccessful? Follow the steps below

If you can’t seem to resolve your issue through the customer service department. You have other options:

  • Look through your notes or try to recollect your conversation. Identify areas of miscommunication and point them out during future communications.
  • Write back. The second customer service rep might be more trained and may assist you better. Politely explain why you were unsatisfied with the initial resolution.
  • The help desk takes around 9-10 hours to fix user issues. Till then be patient and if you don’t receive a callback or reply within 10 hours, tag Handy on Twitter and Facebook. The social media specialist over there might help resolve your issue.

Contacting handy.com support or customer service

handy.com customer support and customer service can be contacted via phone, email, and chat. Like most companies, handy.com uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. handy.com customer support agents receive basic training to support handy.com products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, handy.com support agents have templated and scripted answers to common questions. If handy.com agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since handy.com can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, handy.com uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from handy.com?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike handy.com, 6YA Experts are independent contractors who do not have any access to handy.com customer information or purchases.

While 6YA Experts can provide effective help on any handy.com product or service, they do not have access to your handy.com account and can’t assist with billing, or any non technical issue you have with handy.com.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from handy.com agents.

What is 6YA’s relationship with handy.com?

6YA and handy.com are not related. While 6YA Experts can provide help and support on most handy.com products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact handy.com!

6ya Experts have helped thousands of users with handy.com issues

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handy.com Contact Info

Phone Number:

Email Support:

Twitter:
@HandyCX

Facebook:

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11 handy.com Experts are online
what do you need help with ?
11 handy.com Experts are online
what do you need help with ?
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