GrubHub Phone Number

877-585-7878

Customer Service

Contact Number

4mins

Average Wait Time

on hold with GrubHub

Alternative GrubHub Contact Methods

N/A
Avg. Response Time by Email
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N/A
Avg. Response Time on Twitter
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N/A
Avg. Response Time on Facebook
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Avg. Response Time on 6ya
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How Effective is GrubHub Customer Service?

Issues Resolved
34%
How often GrubHub resolves issues
N/A
Get better support!
Avg. Call Duration
05:36mins
How long it takes GrubHub to resolve
N/A
Too slow? Fix it now!

Why People are Calling GrubHub

Top Reasons

19%

Shipping and Delivery

13%

Product/Service

8%

Account

6%

Payments and Charges

54%

Other

Reasons customers like you called recently

19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
18 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021
17 Oct, 2021

GrubHub: 877-585-7878 Information

Phone Info Details
Phone number to dial 877-585-7878
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 24 hours, 7 days
Best time to dial 2:30pm
Average wait 4 minutes
Alternate methods phone, chat

More GrubHub Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

http://www.grubhub.com/contact/

2 minutes

Customer Service

877-585-1085

N/A

help_me@grubhub.com

help_me@grubhub.com

N/A

GrubHub Contact Info

Phone Number:
877-585-7878

Email Support:
social@grubhub.com

Twitter:
@grubhub

Facebook:
facebook.com/grubhub

GrubHub Phone Numbers

Customer Service: 877-585-1085

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Grubhub is an online food delivery service connecting diners and local restaurants. The Chicago-based firm receives a lot of customer service requests every day.

Best Methods to Contact Grubhub

Grubhub offers various methods for customers to get in touch with their support team. In total, there are two efficient ways to contact Grubhub. These include:

  • Grubhub offers a toll-free number for users across the globe to get in touch with a team rep. The best way to contact Grubhub is by dialing 877-585-7878.
  • The support team also offers live chat support to users for detailed conversations on complex issues. You can check out http://www.grubhub.com/contact/ for more help.

Calling Grubhub Customer Support

Here are some common reasons for people to call Grubhub customer support:

  • Billing and payment issues
  • Set-up, changing, or canceling service
  • Changing plans
  • Technical assistance
  • Reporting a problem
  • Help with troubleshooting problems

Tips to ensure an effective call with Grubhub

  • It's always advisable to have prior information before you dial Grubhub. Check out Grubhub's website to make sure you dial the correct number. That way you can avoid wasting hours.
  • Keep all the important information handy. Like the invoice, order details, screenshots of previous correspondences, etc.
  • Have your notepad ready so you can jot down any important points for future reference.

User Reactions To Calling Grubhub Customer Service

With few exceptions, most users seem content with the service provided. However, some users have expressed their dissatisfaction with the lack of support options to get in touch with a Grubhub rep.

Issues resolved by a Grubhub Customer Service Representative

Most user issues are effectively resolved by Grubhub customer support. They include placing, changing, canceling, or tracking orders, providing technical aid, registering complaints, etc

What Cannot Be Resolved by Phone with Grubhub Customer Service?

Grubhub delivers food through third-party sellers leading to delivery inconsistencies. You may experience an unwanted delay in the delivery of your orders. Grubhub here may not intervene and speed up the process. There are cases where Grubhub faces difficulty in delivering the package to your address. It may happen if you or other family members are away and no one is available to sign for the food package.

Call with Grubhub Unsuccessful? Follow the steps ahead

There may be cases where your call may drop or the issue persists, don't worry. There still are options:

  • Take notes in your call with the representative. If the call hangs up, go through the notes and then, re-contact customer support. The information jotted may assist the person on the other side to get your concern easily.
  • If you think the first representative didn't get your concern, call back. You will be assigned another agent with more expertise and training. He may support you better than the first rep.
  • Grubhub's website also offers a live chat service for users who didn't have a productive call earlier. This method gives you the extra advantage of recording chat transcripts useful in the quick resolution of your case.

Contacting GrubHub support or customer service

GrubHub customer support and customer service can be contacted via phone, email, and chat. Like most companies, GrubHub uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. GrubHub customer support agents receive basic training to support GrubHub products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, GrubHub support agents have templated and scripted answers to common questions. If GrubHub agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since GrubHub can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, GrubHub uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from GrubHub?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike GrubHub, 6YA Experts are independent contractors who do not have any access to GrubHub customer information or purchases.

While 6YA Experts can provide effective help on any GrubHub product or service, they do not have access to your GrubHub account and can’t assist with billing, or any non technical issue you have with GrubHub.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from GrubHub agents.

What is 6YA’s relationship with GrubHub?

6YA and GrubHub are not related. While 6YA Experts can provide help and support on most GrubHub products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact GrubHub!

6ya Experts have helped thousands of users with GrubHub issues

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GrubHub Contact Info

Phone Number:
877-585-7878

Email Support:
social@grubhub.com

Twitter:
@grubhub

Facebook:
facebook.com/grubhub

GrubHub Phone Numbers

Customer Service: 877-585-1085

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15 GrubHub Experts are online
what do you need help with ?
15 GrubHub Experts are online
what do you need help with ?
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