Google Nest Phone Number

855-469-6378

Customer Service

Contact Number

10mins

Average Wait Time

on hold with Google Nest

Alternative Google Nest Contact Methods

17hours
Avg. Response Time by Email
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8hours
Avg. Response Time on Twitter
Skip the wait!
10mins
Avg. Wait for New Customers
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No Wait
Avg. Response Time on 6ya
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How Effective is Google Nest Customer Service?

Issues Resolved
4%
How often Google Nest resolves issues
N/A
Get better support!
Avg. Call Duration
02:06mins
How long it takes Google Nest to resolve
N/A
Too slow? Fix it now!

Why People are Calling Google Nest

Top Reasons

31%

Product/Service

9%

Payments and Charges

7%

Account

5%

Request for Information

48%

Other

Reasons customers like you called recently

19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
19 Oct, 2021
18 Oct, 2021
18 Oct, 2021
18 Oct, 2021
17 Oct, 2021

Google Nest: 855-469-6378 Information

Phone Info Details
Phone number to dial 855-469-6378
Call-back avaliable YES
Call picked up by a real person YES
Department you're calling Customer service
Call center hours 5am-9pm PST
Best time to dial 9am
Average wait 10 minutes
Alternate methods phone, web, email, twitter

More Google Nest Contact Information

Contact Information Average Wait Time Avg. Wait Time

Customer Service

http://support.nest.com

38 hours

Google Nest Contact Info

Phone Number:
855-469-6378

Email Support:
support@nest.com

Twitter:
https://twitter.com/googlenesthelp

Facebook:

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Everything you need to know about Contacting Google Nest

Google Nest is famous for manufacturing smart home products. Nest mainly furnishes locks, security, doorbells, thermostats, etc. Since Google nest does not provide on-call customer support, customers have to use alternate methods of contact.

Best Methods to Contact Google Nest

Google Nest offers various methods for customers to get in touch with their support team. In total, there are three recommended ways to contact Google Nest. These include:

  • Google Nest offers toll-free numbers for users to get in touch with a team rep. The best way to contact Google Nest is by dialing 855-469-6378.
  • The next efficient way to seek support from Google Nest will be to mail them at their official mail address, support@nest.com.
  • The support team also offers online help desks and community forums to users for detailed conversations on complex issues. You can check out http://support.nest.com

Contacting Google Nest Customer Support

Here are some common reasons for people to contact Google Nest customer support:

  • Invoice and payment issues
  • Technical assistance
  • Product-related questions
  • Tracking orders
  • Handling hacked accounts and identity thefts
  • Help with troubleshooting

Tips to ensure effective contact with Google Nest

  • Visit the Google Nest help page. Read the instructions carefully to get directed to the appropriate support team.
  • Attach documents that support your request or case. This may include invoice statements, screenshots, previous correspondences, etc
  • Explain your problem in a simple and detailed manner highlighting your issue.
  • Take notes for future reference

User Reactions To Contacting Google Nest Customer Service

Users are normally pleased with Google Nest's customer support. However, not being able to speak to a person directly puts a damper on their satisfaction level.

Issues resolved by Google Nest Customer Service

Google Nest customer support might resolve issues like billing issues, tracking orders, tech support, listing product details, etc.

What Can't Be Resolved by Google Nest Customer Service?

Google Nest is not responsible for device incompatibility. You will have to contact the customer support team of your respective device here. Google Nest can't help much if you are facing conflict with retailers. You might have to take the legal way.

Call with Google Nest Unsuccessful? Follow the steps below

If you're left frustrated and unsatisfied with the response you received, don't fret. Try the following:

  • Examine your notes. It may help address the issue thoroughly when you contact Google Nest again.
  • Contact customer support again. Agents have different levels of training and experience. The next person you connect to may work your issue out.
  • If the email didn't work, try reaching out to Google Nest’s live chat or vice versa
  • If you purchased your Google Nest product through a third-party retailer, set up a call with them. They might resolve your issue.

Contacting Google Nest support or customer service

Google Nest customer support and customer service can be contacted via phone, email, and chat. Like most companies, Google Nest uses Call centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other foreign countries. Google Nest customer support agents receive basic training to support Google Nest products and services, and have access to customer information, purchase history, and prior customer support inquiries.

In order to answer customer inquiries, Google Nest support agents have templated and scripted answers to common questions. If Google Nest agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.

Since Google Nest can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to take their call. To handle surges in incoming customer support calls, Google Nest uses Interactive Voice Response Systems (IVR’s) to handle large volume of incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.

How is getting help from 6YA different from Google Nest?

6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike Google Nest, 6YA Experts are independent contractors who do not have any access to Google Nest customer information or purchases.

While 6YA Experts can provide effective help on any Google Nest product or service, they do not have access to your Google Nest account and can’t assist with billing, or any non technical issue you have with Google Nest.

Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Google Nest agents.

What is 6YA’s relationship with Google Nest?

6YA and Google Nest are not related. While 6YA Experts can provide help and support on most Google Nest products and services, the two companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues can provide better help than call center agents that use virtual answering services and scripted responses.

6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of experience who can help so many customers such as yourself and generate extra cash along the way.

Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.

Don’t waste time trying to contact Google Nest!

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Google Nest Contact Info

Phone Number:
855-469-6378

Email Support:
support@nest.com

Twitter:
https://twitter.com/googlenesthelp

Facebook:

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10 Google Nest Experts are online
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10 Google Nest Experts are online
what do you need help with ?
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