Everything you need to know about Contacting Flipboard
Flipboard is an American news aggregator that reports incidents happening across the globe. It is one of the most reliable news reading platforms for Android users.
Best methods to contact Flipboard
Unfortunately, Flipboard’s only available customer support method is their help desk. The online help desk is available to users. You can contact the help desk via flipboard.helpshift.com/a/flipboard/?p=web. The average time to fix issues is 40 hours.
Contacting Flipboard Customer Service
People contact Flipboard Customer Support for a variety of reasons. Some of them are:
- Checking the authenticity of an article
- Informing about the misleading articles
- Technical assistance
Tips To Contact With Flipboard Customer Support
If you want to contact Flipboard customer support, follow the tips below:
- Flipboard doesn't provide phone and email-based assistance. The best option to reach Flipboard is through the help desk, available 24×7.
- It is advisable to contact the desk around 3:30 pm
Users Reactions To Contacting Flipboard Customer Service
Users have expressed mixed responses to Flipboard Customer Service. Many customers appreciate Flipboard's customer service, however, some are highly disappointed with limited contact options and the quality of help provided.
Issues Resolved by Flipboard Customer Service
Flipboard Customer Service can resolve issues including issues with billing, troubleshooting, verifying news, and many more.
What Cannot Be Resolved by Flipboard Customer Service?
Flipboard Customer service cannot resolve issues with your internet connection. They cannot also resolve incompatibility issues between the Flipboard app and your device.
Contact with Flipboard Unsuccessful? Follow The Step Below
If you are not satisfied with the earlier response from Flipboard Customer Service, don't worry. Follow the tips below:
- Check your internet connection and contact Flipboard again.
- Visit the online help forum and fill the support request form.
- Share the screenshots of your issue in the form. Keep the language simple.
Contacting Flipboard support or customer service
Flipboard customer support and customer service can be contacted via phone, email, and chat. Like most companies, Flipboard uses Call
centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other
foreign countries. Flipboard customer support agents receive basic training to support Flipboard products and services, and have access
to customer information, purchase history, and prior customer support inquiries.
In order to answer customer inquiries, Flipboard support agents have templated and scripted answers to common questions. If Flipboard
agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.
Since Flipboard can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to
take their call. To handle surges in incoming customer support calls, Flipboard uses Interactive Voice Response Systems (IVR’s) to handle large volume of
incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.
How is getting help from 6YA different from Flipboard?
6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and
are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike
Flipboard, 6YA Experts are independent contractors who do not have any access to Flipboard customer information or purchases.
While 6YA Experts can provide effective help on any Flipboard product or service, they do not have access to your Flipboard account and
can’t assist with billing, or any non technical issue you have with Flipboard.
Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe
that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from Flipboard
What is 6YA’s relationship with Flipboard?
6YA and Flipboard are not related. While 6YA Experts can provide help and support on most Flipboard products and services, the two
companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues
can provide better help than call center agents that use virtual answering services and scripted responses.
6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with
your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or
issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of
experience who can help so many customers such as yourself and generate extra cash along the way.
Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.