Everything you need to know about Contacting Flickr
Flickr is a popular image and video hosting online service. Being one of the best photo management and sharing applications in the world, it isn’t surprising that Flickr receives many customer support requests daily. However, much to the user disappointment, Flickr does not provide phone-based customer support.
Best methods to contact Flickr
Flickr offers limited customer support methods. Flickr’s online help desk is available to users for a detailed conversation. You can contact the help desk via help.flickr.com and expect your issue to be resolved within 100 hours.
Contacting Flickr Customer Service
Here are some common reasons for people to contact Flickr customer support:
- Login issues
- Inquiries regarding annual subscriptions
- Resetting password
- Locked out of account
- Deleting account
- Copyright violation issues
Tips for contacting Flickr Customer Service
To make sure your issue is handled professionally, follow the steps below:
- Try not to contact Flick at 9 a.m. since it is their busiest time.
- Keep the necessary documents with you. Have your account details, subscription details, or any form of prior communication for reference while on call.
- Keep your device handy if you face technical issues. You’ll be able to troubleshoot with the agent.
- Take notes during the conversation. You may want to refer to these later on.
Customer reactions to contacting Flickr Customer Service
Most of the users were unhappy with the customer service. According to customers, the reps were unsupportive and under-trained.
Issues resolved by Flickr Customer Service
- Resolving login issues
- Helping reset forgotten password
- Annual subscriptions
- Technical assistance with the website
- Assistance with deleting Flickr account
Contact with Flickr unsuccessful? Follow the steps below
- Different service agents have different levels of training, knowledge, and experience. If your first contact felt unsatisfactory, try again. The next person may get you the desired results.
- Write back. The second customer service rep might be more trained and may assist you better. Concisely explain why you were unsatisfied with the initial resolution.
Contacting flickr support or customer service
flickr customer support and customer service can be contacted via phone, email, and chat. Like most companies, flickr uses Call
centers manned by agents to answer their customer inquiries. These call centers are located throughout the US and in many cases also India, the Philippines, and other
foreign countries. flickr customer support agents receive basic training to support flickr products and services, and have access
to customer information, purchase history, and prior customer support inquiries.
In order to answer customer inquiries, flickr support agents have templated and scripted answers to common questions. If flickr
agents do not know how to answer specific customer questions, they usually consult a supervisor who received further training.
Since flickr can hire a limited number of support agents in any given time, often customers have to wait on hold until one of the agent is available to
take their call. To handle surges in incoming customer support calls, flickr uses Interactive Voice Response Systems (IVR’s) to handle large volume of
incoming customer calls. That is one of the reasons why often customers need to wait on hold and talk to automated systems before speaking to a human representative.
How is getting help from 6YA different from flickr?
6YA is a service that connects users who need technical or repair help with a professional Expert over the phone or video. All 6YA Experts have real repair experience and
are located throughout the US. The idea behind 6YA is to connect consumers at need with a real technician who is getting paid to take their call. Unlike
flickr, 6YA Experts are independent contractors who do not have any access to flickr customer information or purchases.
While 6YA Experts can provide effective help on any flickr product or service, they do not have access to your flickr account and
can’t assist with billing, or any non technical issue you have with flickr.
Since 6YA is using a proprietary technology that’s connecting you to Experts in seconds, you will never be placed on hold or talk to virtual response systems. We believe
that 6YA Experts can provide professional and unbiased help, which will often be more effective than the scripted and templated answers from flickr
What is 6YA’s relationship with flickr?
6YA and flickr are not related. While 6YA Experts can provide help and support on most flickr products and services, the two
companies are not related. 6YA was created because we believe that in many cases, real professionals with years of hands on experience fixing and resolving technical issues
can provide better help than call center agents that use virtual answering services and scripted responses.
6YA is able to connect you to a repair Expert in seconds through the robust technology it created. We use several algorithms to identify the best Expert who can assist with
your particular issue, get them on the phone, and then connect you so you are never placed on hold. We strongly believe that customers who encounter technical challenges or
issues operating their products should not endure more stress and friction before getting help. On the other hand, there are so many professional repairmen with decades of
experience who can help so many customers such as yourself and generate extra cash along the way.
Our mission is to help people solve everyday problems by using technology to simplify our lives rather than add more friction.